Docendo B.V. - Elzenkade 1-3

Purely commercial, not recommended!

Everything well organized and cared for !! Beautiful training.

Docendo is the institute for professionals in the funeral and post-mortem care.

Good trainer. Give extensive and honest advice and take the time to answer all questions, which helped me a lot in making a choice.

A WASTE OF TIME AND MONEY! This is how I experienced the funeral training at docendo to my great disappointment. In terms of exams, very strong is sent to STIVU, this is their own exam body. I can see this from the fact that the phones are regularly forwarded to each other. It is also in the same building, and your teachers are also your examiners. STIVU also uses the same logo as the Docendo online dashboard where students can find their timetables, results, etc. Totally NOT independent as they show. They fell by the wayside, among other things, when the rule Aunt of Docendo, named Linda van Santen, also answered the phone at the so-called STIVU when I called there regarding inspection of my exam. The questions have remained unanswered at all times, because I really have to be ahead of that. Access to the exam was only possible at 2 weekdays in Geldermalsen at Docendo / stivu itself, about 70 km from my home. This would mean that in order to see my exam, which would take 5 to 10 minutes at the most, I would have to take a morning off and travel for 3 hours with, among other things, some fellow students because there are students from all over the country. For unclear reasons, the inspection could not take place on a teaching day. The STIVU is also very difficult to reach, 2 mornings a week, of which they are largely still under discussion, so it is very difficult to ask questions. It has been a complete waste of my time, energy, and motivation, not to mention the high course fees plus exam fees.

This review concerns the Funeral Attendant study. Satisfied with the frequency and content of the lessons, the study material and the quality of most teachers. In my view there are still gains to be made on a number of points. For example, the teaching structure and communication / information provision is purely aimed at students taking the Stivu exam. If, like me, you want to take the Navu exam, you will encounter a number of 'inconveniences' and you will have to do it yourself, without active support from Docendo. But the Stivu students did not do it by themselves either. For example, I heard a lot of grumbling about the assessment of the exams and not being able to see them (or only after insisting). It is not clear exactly what you are tripping on. How can you learn from it ?! I also regretted that the year groups with which they start every six months are so large (in my year about 60) that you do not see all your fellow students from your year every day. This is because you pre-register on certain class days. There is only a joint info day at the beginning of the course (and unfortunately no joint closing ...), but each lesson is therefore different in terms of the composition of the students, so that you do not build anything together and there is no climate of 'together' and cross-pollination between students who are new to the field and those who have been working in them for some years. A missed opportunity, very unfortunate. It remains a very old school and individual learning process. Unfortunately, the intervision did not contribute to more exchange and deepening, because it remained very free of obligation because there was no guidance and assessment from Docendo. The training could also further enrich the training. For inspiration I would like to refer to Sonnevelt training institute in Zaltbommel, they are very progressive in their teaching methods, have a very service-oriented administration and teachers who know how to get the best out of people. Learning for a human profession also includes personal development and in my experience Docendo unfortunately did not receive enough attention and stimulus