Belsimpel Amsterdam - Ferdinand Bolstraat 83h
About Belsimpel Amsterdam
Wil je ruilen of annuleren, of heb je een defect product? Wij helpen je graag! Voordat je je toestel terugstuurt is het belangrijk om deze te back-uppen en terug te zetten naar fabrieksinstellingen (ook wel: resetten). Dit is noodzakelijk om het te kunnen verwerken, en daarnaast wordt op deze manier alles verwijderd zodat er geen persoonlijke gegevens meer op je toestel staan.
Je bent zelf verantwoordelijk voor het resetten van je toestel. Als je dit niet doet of als het niet lukt, dan worden de gegevens alsnog van je toestel gewist, voor zover mogelijk. Daarnaast ga je er dan mee akkoord dat je gegevens mogelijk worden doorgestuurd naar bijvoorbeeld een reparatiebedrijf.
Reparaties worden uitgevoerd door gespecialiseerde reparatiebedrijven. Wordt je toestel, of een onderdeel daarvan, vervangen door een nieuwe? Dan wordt je oude toestel of onderdeel zorgvuldig vernietigd of gerecycled door het reparatiebedrijf.
Contact Belsimpel Amsterdam
| Address : | Ferdinand Bolstraat 83h, 1072 LC Amsterdam, Netherlands |
| Postal code : | 1072 |
| Website : | http://www.belsimpel.nl/ |
| Categories : | |
| City : | Amsterdam |
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Dean D.M. on Google
★ ★ ★ ★ ★ Bought a Pixel 3 here for 850EUR. It broke after 8 months (stuck in a reboot loop, manufacturers fault.), send it back and got it back 1 month later but this time the camera was broken ( google Pixel 3 owners face crippling camera bug, little support, again manufacturers fault) so I send it back again and then just ..nothing. They try to get me to accept a second hand phone instead and they say they can't know when phone will be fixed. I haven't seen my phone for over 110 days now. When I call they say "We send it out to another company to fix and they aren't telling us when it's ready". I will honestly never buy from this shop again. I think they are just waiting till the 1 year warranty passes and then give me back a broken phone. They even refused to answer my emails. Possibly the worst customer experience I ever encountered. They say "sorry your phone broke after 6 months so we can't really do anything". Don't be fooled by the 1 year warranty they give you.
Edit: after posting loads of reviews on the internet they finally send me a new phone after 122 days of me complaining. Being nice and friendly did not help. Causing a big stink did.
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Laurens A on Google
★ ★ ★ ★ ★ Service was excellent. The person who helped me was able to adapt quickly to various questions I had. They actively tried to find the best solution for me and found it efficiently. Price was cheaper than online alternatives. Would recommend.
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Ineke Willeboordse on Google
★ ★ ★ ★ ★ Excellent service, friendly staff, good advice, very happy.
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Rily J on Google
★ ★ ★ ★ ★ my package has shipped yesterday
it was supposed to be arrived at shop today but it’s not
still I am waiting for it
and you should NOT say “23:30 uur besteld, morgen in huis”! because this is not true!
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David C. on Google
★ ★ ★ ★ ★ It was quick and easy to get a new SIM card for my phone. Youri was really helpful and easy to work with! Definitely recommend for anything phone related In Amsterdam
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Jack van Dillewijn on Google
★ ★ ★ ★ ★ Very friendly to approach. Full assistance be given when required. Site could be more customer friendly. Removing of input is rather difficult without assistance of staff.
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Jun on Google
★ ★ ★ ★ ★ Great place for phones and such, they have many in stock in-store as well, and offer to set-up your accessories as well.
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Sanket Ghorpade on Google
★ ★ ★ ★ ★ Recently bought phone from this store on contract. The staff over here were very helpful and very accommodating to my request. They were quick to provide me with the phone and also help me on later with it. I will definitely recommend them.
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