De Beddenstunt & Slaapcomfort B&M - Zijveld 18

Very knowledgeable with good information In the meantime, after another visit, we find out that this is not so great. Another box spring viewed was a one-off low price !! This prize was already mentioned a month ago ? Was full of stains. Oh well with some stain remover that will go off !!! The seller became impatient and we did not feel comfortable with this. So good day and never again.

Very unprofessional store, the man came across as very aggressive and I did not get any money back for materials that broke. Inside the mattress something was broken, this was unfortunately just 2 days out of warranty ... The man (I think the owner) wanted to know nothing and even sent me out of the store. I will never buy anything here again and hopefully you are warned.

Good choice we will definitely be back! A few weeks ago we ordered an electric box spring with bed textiles here. Within 2 weeks the bed is delivered properly as agreed and assembled. Everything super and at a very reasonable price.

Know that if you buy something here and you have doubts after your purchase, not only can you not return anything. You will also be treated indecently to say the least if, like me, you are so naive and think they care about the fact that you are a customer here. I prefer to share bad experiences with the person it is about. In a conversation in which adults listen to each other and treat each other reasonably, even if they disagree with each other. Only then can you come to an understanding and a solution for both parties, that's my experience. I think the experience of the owner of this business is different. Otherwise he would not immediately make statements in a raised voice such as' I don't care about that ',' I spent a hell of an hour with you 'and as icing on the cake:' I saw it when you came in on Saturday, nothing was good '. Or constantly interrupting a customer. Look, of course you can find what you want. But whether these are useful statements to a customer as a businessman ... even if a customer wants to bring something back, after all, you remain a customer with an indelible experience. Personally, I think this gentleman would have achieved more if he had searched for a solution with me. With which he had kept some turnover and a satisfied customer with a different experience. But I couldn't get that far with him, because his bile had already been spit out the moment he saw that I was coming back with something. 'The customer is always right' is really not necessary for me. But I could have appreciated some reason and decency in our conversation. The way this gentleman approached the conversation: defensive, reproachful, confused and unreasonable reminds me of the moment of purchase when - while I was standing by - he was complaining about his employees who had not cleaned up properly. I didn't think that was so neat and I wondered if the fact that he couldn't find something might not be due to his own confusion. Since he also contradicted himself several times in his advice to me. But then I still gave Mr. the benefit of the doubt. After all, every story has two sides, I always think. I have now reached the point where I understand that this appearance is characteristic of sir's behavior. Sir is only interested in his side of the story. If that gives you satisfaction as a customer: do business with this gentleman!

I feel cheated by the owner of this case. My mattress was delivered dirty, and of course I reported this in the store. The owner then became aggressive and pushed me that I did this myself. I was shouted at the store and can whistle for my money. Bad material and especially a very bad owner. My tip: don't buy anything here.

Been today for a pillow. At home, the pillow stank of mold and the card was cut off with all the information about the pillow. Returned to the shop to return the pillow, the owner declared us crazy! The conversation went very antisocial and was addressed with 'you'. The owner thought the pillow didn't smell, which I said you can't smell it in the store as the whole store stinks of mold. We explained to the man that we are not coming here to argue but to return the product because it is just a bad product. The man said that it is all good quality and that he has never seen such customers. DO NOT GO HERE, SUPER FRIENDLY AND ASIOCIAL BEHAVIOR FROM THE OWNER TO ITS CUSTOMERS! I never post reviews myself, but I had to say this! Do something about this or stop the business!

Customer-friendly/good service Great price/quality Fast/good delivery Mvg Willem and Rinske

Seller thinks well about choice of mattress Good service Fast delivery Great price quality Mvg Rinske