De Glasvezelexpert - Prins Bernhardlaan 51J

At the end of last year I was visited by a consultant for the third time. Every year I switch with energy and this time also with the provider. I can say nothing else that it is all arranged properly. I am already looking forward to the next visit. Lena.

My wife and I do not recognize us at all in the negative reactions below. We are now switching for the fourth time. So they have been coming to us and the neighbors for 4 years. We are very happy with their service! I would say continue with your services. We remain loyal customers of this company! Greetings from Arnhem

My name is Gerard ten Hope from Zutphen. We have now switched for the second time via De Glasvezelexpert. The first time a young gentleman came and the second time a young lady. We are very pleased with this company. And they ensure that we pay less. I am 75 years old and therefore very happy that they come to your home to arrange it for you. Thank you for your advice

Please always enter "ACM ConsuWijzer: unsolicited switching". This company ignores the belmenite register and they still find it normal after my telephone information to visit an old lady of 82 to have an energy supplier change.

THE POSITIVE REVIEWS HERE ARE FULLY POSTED AND CLEARLY PLACED BY THE FIBER-FIBER EXPERT OR IN ORDER / REQUEST FROM THE FIBER-FIBER EXPERT. This is standard practice with the glass fiber expert, to compensate as much as possible for the abundance of negative reviews. Does not only happen here on Google, but all over the internet. Read these so-called positive reviews and then try to imagine who is writing such things? No customer who is dealing with a company for the first time - any - will write these things down. It is nevertheless STRIKING that these so-called positive reviews seem to relate mainly to those points that are dealt with in all negative reviews (they are suddenly all older people who want to convince everyone that the fiber-optic expert is kind and honest with older people, yes ...) In addition, most positive reviews are posted by people who have only posted 1 review (this one), and even the style (and grammatical errors) are identical in these reviews. The positive reviews are 99% fake and posted by the company itself. Don't be fooled. They are scammers who want nothing more than to overwhelm the elderly and call on MANY overpriced contracts.

We wanted to cancel the appointment but due to circumstances this did not happen. We did let the consultant in and gave him the chance to tell his story. Once during the conversation we came to the conclusion to switch with energy. We are now half a year further. We have now done a check with the supplier to see whether the lunar amount actually came with consumption. We could even sit lower with the installment amount. We already saved 33.00 euros per month. IN SHORT I recommend people to make an appointment and see for themselves how neat and good they work. They may definitely come back next. P.S. I myself am 67 years old and my fold 62 years old. So we can say that we fall under the somewhat '' older target group ''. This relates to certain reviews below that we were worried about in the beginning. So this all appears to be NOT TRUE. They are very correct and therefore also with older people! Kind regards, Jack and Annelies from Deventer

Called by a nice lady from the fiber optic expert, she indicated that they were conducting a neighborhood investigation regarding complaints about Wi-Fi and watching programs. Let mrs talk and asked why she called me, I am in the belmeniet register. Incidentally, KPN was unaware of an investigation in the neighborhood.

My 73-year-old mother talked about a visit from "someone from the fiber optic". When inquired, it was not someone from her fiber company, but a "fiber expert" who had subsequently sold her an energy contract - this raised my eyebrows already. She had experienced the contact as pleasant, but I myself have one thing in terms of criticism. Fortunately, according to my calculations, she seems to be able to save 20 euros a year ... although she can get from the staggering 1.66 p. month savings only benefit after 2 years due to a cancellation fine at the current supplier (of which the new supplier reimburses 2/3). Unfortunately, current rates at various other providers turn out to be even more competitive. And unfortunately this “independent” expert only recommended 1 option… no comparison material in terms of supplier, no options in terms of, for example, 1 or 3-year contract, etc. For me personally, this raises suspicion about independence. Furthermore, an account model was noted with a circled monthly advance amount, which was 15 euros lower than the current one. My mother expects to pay for that. However, the model uses general consumption figures in terms of electricity & gas that differ greatly from my mother's consumption. The "nice" monthly amount is actually meaningless. And to end with a bang .. My mother expressed her uncertainty about how to digitally sign such a contract, after which the helpful advisor indicated that she would make something of it herself. In other words, there is now a fake signature under the official contract. I am certainly not happy with such a method and I wonder whether the energy supplier is happy with such an action by an intermediary.