De Online Drogist - Radarweg 503
3.9/5
β
based on 8 reviews
Contact De Online Drogist
Address : | Radarweg 503, 1043 NZ Amsterdam, Netherlands |
Phone : | π +7789 |
Postal code : | 1043 |
Website : | https://www.deonlinedrogist.nl/ |
Categories : | |
City : | Amsterdam |
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Jaap de Korte on Google
β β β β β Keurig geholpen. Postnl was de levering kwijt geraakt. Na contact kreeg ik direct een nieuwe levering, binnen 24 uur.
Always helped. Postnl had lost the delivery. After contact I immediately received a new delivery, within 24 hours.
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Claudia on Google
β β β β β Snelle levering, nog nooit problemen gehad.
Fast delivery, never had any problems.
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Our Life Project! on Google
β β β β β Hele snelle levering, binnen 24 uur. βS middags besteld, volgende ochtend binnen. Helaas was er iets fout gegaan ivm verandering verpakking leverancier van mijn product waardoor ik de verkeerde kreeg. Gemaild en dat is door De Online Drogist in no time heel chique opgelost. Kunnen vele webshops wat van leren. Thnx iig DOD.
Very fast delivery, within 24 hours. "Ordered in the afternoon, shipped in the next morning. Unfortunately, something went wrong due to a change in the packaging supplier of my product, so I got the wrong one. E-mailed and De Online Drogist solved that very elegantly in no time. Many web shops can learn something from it. Thnx iig DOD.
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Jacco Brink on Google
β β β β β Per ongeluk voor de 2e keer besteld en nu ook weer vertraging.
Accidentally ordered for the 2nd time and now also delayed again.
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Hans Dobbelaere on Google
β β β β β Gisteren besteld, vandaag ontvangen. Meer kan een mens niet verlangen. De kwaliteit van de producten is super. Tevreden klant.
Ordered yesterday, received today. One cannot ask for more. The quality of the products is superb. Satisfied customer.
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T on Google
β β β β β Heel slecht bedrijf. Slechte service.
Vorige week woensdag bestelling geplaatst. Hoor je niks en maar niks. Zondag mail gestuurd waar blijft me orde. Ineens mail snel er achteraan met pakket is nu naar dhl. Pakket was dus niet verstuurd.
Dan stuur je een mail. Krijg je terug van Wendy dat ze fout zitten. En pakket inderdaad eerder verstuurd moest worden. Met de melding erbij dat ik mijn pakket kon laten brengen na een dhl plek. 7 dagen wachten dan zou pakket terug naar hun gaan en kon ik me geld terug krijgen.
Maar wel nog met de melding ja vaak krijgen we de pakketen niet terug. U krijgt alleen geld als we pakket terug krijgen.
Dus tip vanuit bedrijf omdat hun fout zaten. Kon ik pakket niet aannemen en geld terug krijgen mits pakket wel aankomt. Wat een service he mensen. Maaaaaar dat is niet alles.
Dan komt je pakket. En dan mist er ook nog eens producten. Waar je dus gewoon voor betaald hebt.
Hier bestellen zeker niet doen. Na mijn idee geen 100% bedrijf.
Nu maar afwachten hoe ze dit gaan oplossen.
Very bad company. Bad service.
Placed an order last Wednesday. You hear nothing and nothing. Sent an email on Sunday where is my order. Suddenly mail quickly after with package is now to dhl. So the package was not sent.
Then you send an email. Do you get back from Wendy that they are wrong. And the package should indeed be sent earlier. With the notification that I could have my package delivered after a DHL location. Wait 7 days then package would go back to them and I could get my money back.
But still with the message yes often we do not get the packages back. You will only get money if we get the package back.
So tip from company because they were wrong. Could I not accept package and get money back if package does arrive. What a service folks. Maaaaaar that's not all.
Then your package arrives. And then there are also missing products. So you just paid for it.
Definitely don't order here. Not a 100% business in my opinion.
Let's wait and see how they're going to fix this.
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Aimmea Fashion on Google
β β β β β How customer service responds when someone makes a small mistake says a lot about their integrity. My compliments!
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Elaine L on Google
β β β β β I absolutely love this webshop! I'm so glad I found De Online Drogist! I have used their website multiple times already, and always found what I was looking for! Their stock is amazing! The variety of products blew me away, and the prices are really affordable as well! I only have praise for their website layout and search options. Very easy to navigate! Their website is just very well-organized! They sometimes have products for discounted prices as well. In that case, it'll be even cheaper than Kruidvat, Etos, DA and other comparable stores. They ship your products for free above 20β¬. And De Online Drogist promises next-day delivery, which they (almost) always succeed in. The one time I didn't get my package the next day (not their fault, I ordered it while being notified about the delay), they apologized with a discount code. The service is impeccable! The communication is really amazing too! I always receive email updates about my order and packages. It just feels very reliable! I always receive my packages in perfect condition. Sometimes, my order is so large: they ship it in multiple packages. But everything is always complete and the expiration dates are always far in the future. De Online Drogist definitely exceeded my expectations! My favorite online webshop by far!! Keep up the great work!!
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