Dierenhotel Martin Gaus B.V. - Bronsweg 9

3 weken geleden een bezoek gebracht en privé gegevens achter gelaten. Belofte was dat zijn mij zouden contacten over een hond. Nu nog steeds niets vernomen. Voor mijn gevoel is dit niet oké. Manager hoort zich aan zijn afspraken te houden vind ik.

Onze hond gaat hier graag naartoe, zodra we met de auto het pension naderen begint ze al te springen. Het personeel communiceert ook goed met ons en houd rekening met de behoefte van de hond. We laten Luna vol vertrouwen achter voor haar vakantie in het hotel.

Ontzettend slecht asiel. Ik zou hier geen katten/kittens adopteren. Nadat wij hier een kitten hadden opgehaald bleek het beestje ziek te zijn (dit was hij blijkbaar al in het asiel) en veel ouder te zijn dan wat tegen ons verteld was. Ons is niet verteld dat het beestje ziek was. Onze eigen dierenarts had het beestje onderzocht en gediagnosticeerd. De kat ging terug en ons is, door de bedrijfsleider, beloofd dat de adoptiekosten teruggestort zouden worden om zo ook de kosten voor de dierenarts enigzins te dekken. Dit is ruim anderhalf maand geleden. De bedrijfsleider is onbereikbaar en belt niet terug en het bedrag is ons nog steeds verschuldigd. Een erg onprofessionele gang van zaken.

goede plek om een kat te adopteren. ook een fijne plek voor dierenopvang

Het is een hele fijne dierenasiel voor de katten en hond en wij hebben twee katten daar van daan gr fvisser visser

Vandaag op zaterdag 24 april NU onze kat Alex opgehaald. Super goede service en klant vriendelijk. Bij thuiskomst voelde Alex zich direct thuis.

Hoop dat ik weer net zo te vreden ben als de vorige x Bo ging weer antosiast mee naar binnen.

NOT RECOMMENDABLE! AVOID THIS PLACE IF YOU WANT YOUR DOG TO BE TRAINED. We sent our dog Toby here for 3 weeks to correct his behaviour. We were promised videos and pictures twice a week while our dog was training. During the first week, we called the trainer and he said the videos would be uploaded “tomorrow”. No videos were uploaded, so we insisted and insisted for days and he always said “tomorrow” or “in two days” and always made up excuses. After two weeks, we were sent ONE VIDEO of 5 seconds of our dog playing around. Therefore, we have no idea if he was trained or what he was trained on. After his training finished, we were already very frustrated with the lack of videos and pictures that we were promised as part of the service and never sent to us. On top of that, they told us that Toby was not ready yet and needed to stay there an extra 3 days. When went to pick up our dog, it was promised that we would see a video of his cumulative trainings and progress and explain how to continue his training at home. However, when we got there to pick up our dog, they said they didn’t have the video and they would send it to us the next day. Two months have gone by. No pictures, videos or instructions on how to train him were EVER sent to me. Our dog Toby did not show any sign of improvement on what we explicitly asked the training center to train him on. He continued to show the same behaviour as before we left him there. In addition to that, he started peeing in the house, which he did NOT do before going there. Because of all the above reasons, we requested a refund. It was promised that we would get it within a few days, which turned into a few weeks, and then into months. I called approximately 25 times to receive my refund and had to really pressure them. Even like this, it took 2 months for them to give me HALF my money back. To summarise, we have no proof that during those 3 weeks our dog was given any training, as there were no videos or pictures and his behaviour is the same. We do NOT believe he was trained because otherwise there would be some form of proof, but there isn’t any. I do not recommend this training school for any dog as the whole process was very unprofessional, irritating and unreliable. They will lie to you and take your money without ever delivering the service they promise.