Ekirana - Vareseweg 121-123
4.4/5
★
based on 8 reviews
About Ekirana
Postal and Pickup Address:
See the address on Google Maps.
Pick up is only possible with a prior appointment. Please call before coming. Payment facility is not available at the pickup location.
Contact Ekirana
| Address : | Vareseweg 121-123, 3047 AT Rotterdam, Netherlands |
| Phone : | 📞 +888877 |
| Postal code : | 3047 |
| Website : | https://www.ekirana.nl/ |
| Categories : | |
| City : | Rotterdam |
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Marie Yuyu on Google
★ ★ ★ ★ ★ Very fast shipping and delivery. I was looking for the parachute coconut oil for ages, really glad I could find it on Ekirana!
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Vijetha Kamath on Google
★ ★ ★ ★ ★ Excellent Customer Service.Wide variety of groceries including very good organic products.Definitely recommend buying from Ekirana.
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Savita Ubhe on Google
★ ★ ★ ★ ★ I had good experience with their service, this is the only online grocery shop I came across which sold organic Indian products. I had ordered from France. In my order, I had ordered a product but got a different one. However, when I wrote to them about it, they immediately responded that they would send it to me at their own expense. Very responsive and caring customer service ? a happy customer ?
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Alelaaay on Google
★ ★ ★ ★ ★ So happy with my order, fresh and crispy mangoes. Just perfect for what I was craving for.
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Mallika Bose on Google
★ ★ ★ ★ ★ UPDATE:
After I received the rotten veggies and shared the review here, the customer care reached out to me promptly, to ask if I wanted a refund or if they should resend the veggies again. I wanted to give another chance before forming an opinion, after all, they had made the effort to call and email me! Therefore I asked them to resend the veggies but just half of what I had initially ordered, since I didn’t want it to go to waste in case it doesn’t survive again. I received the package in good condition and they had resent the entire vegetable order. The bitter gourd was very fresh. However, the ridge gourd was rotten again. Maybe, this vegetable can survive long distances only in cold chain vehicles. Something to keep in mind. I also received another packet of vermicelli since the first time I had received a torn packet. Anyways, considering their after sales service and the extra effort they put to reach out and fix the issue, I have upgraded the stars from 2 to 4 stars. Will be definitely ordering other groceries and maybe even some ‘low maintenance’ veggies in the future!
Old review:
I received my delivery today. The non perishable goods like dal, flour and few Haldiram snacks arrived in good condition. The pickle was also well packed. But one packet of vermicelli was fully torn! What was even more disappointing was the vegetables. Bitter gourd was full of fungus! Ridge gourd came broken in several pieces and rotten. See the pictures I have attached to this review! Total waste of money! I wouldn’t recommend buying vegetables from this store!
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Lincy Varghese on Google
★ ★ ★ ★ ★ Good option for Indian groceries, prompt response to email and queries online. Slightly on the pricer side, but satisfied with the product options and packaging on delivery services.
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bin ini on Google
★ ★ ★ ★ ★ I have been shopping with Ekirana for many years now, and I am very happy with their service, their dedication their honesty and integrity in business. Time and time again they have proven great customer service, quality of products and best behavior as a vendor. I highly recommend you buying your Indian groceries from Ekirana, you will never feel cheated.
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Srini Akula on Google
★ ★ ★ ★ ★ Had a great experience ordering groceries from Ekirana. I live in Germany and have been a customer since 4 years. Quick response to emails, prompt communication as and when the goods are sent by post. Quality of groceries I got till now is very good. Highly recommended.
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