Europees Consumenten Centrum (ECC) - Moreelsepark 1
4.9/5
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based on 8 reviews
Contact Europees Consumenten Centrum (ECC)
Address : | Moreelsepark 1, 3511 EP Utrecht, Netherlands |
Phone : | π + |
Postal code : | 3511 |
Website : | http://www.eccnederland.nl/ |
Categories : | |
City : | Utrecht |
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Iris Duba on Google
β β β β β Quick response, professional and most importantly my case got solved! Thank you ECC!
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G.H.P. Heuvelmans on Google
β β β β β Helped me with a full EU-261 compensation claim for free!
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Raluca Nita on Google
β β β β β good support, really professional - I managed to get a refund from a supplier who was not responding to my emails for 2 months.
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yoshi on Google
β β β β β Online merchant refused to refund a purchase. Filed complaint to ECC and I got my refund. Yay!
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Franziska Kiefmann on Google
β β β β β My siblings and I contacted the ECC-Net due to a problem with a dutch trader. Thanks to the fast and uncomplicated intervention of the ECC, we received a compensation within a few days. The staff was very friendly and helpful and the service was free of charge! I can recommend this to every consumer with a cross-border problem in the EU. Thumbs up! :)
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NatΓ‘lia Pav on Google
β β β β β After 12 months of frustrating attempts to get my refund from the travel agency e-Dreams for a double booking, I contacted ECC to help me with this case. Their lawyer, Mr. Witvliet, represented me and helped me raise a complaint, and after 3 months I got my money back, which I considered a complete miracle. Mr Witvliet was so professional and helpful. I recommend everyone to use ECC's help when their own voice is not strong enough.
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Henrique Neiva Volpini on Google
β β β β β I've had an issue with a delayed luggage and the ECC was very active and helpful with my claim. In the end the airline reimbursed me for all the incurred costs. Thank you guys for your service!
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Veronika Simeonova on Google
β β β β β AMAZING SERVICES!
After my flight was cancelled due to COVID last year in May, with their help I was finally able to receive a refund from TAP Portugal in August this year (2021)!!! 500 euros! I don't live in Europe anymore and haven't left the country since last year so without their help I would have lost this money. Thank you so much for all your help and amazing work!
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