Expert Krimpen - Raadhuisplein 43

3.6/5 β˜… based on 8 reviews

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Raadhuisplein 43, 2922 AG Krimpen aan den IJssel, Netherlands
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AndrΓ© on Google

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Laptop voor mijn vader gekocht. heel goed geholpen, ouderwets klantvriendelijk zoals het eigenlijk overal zou moeten zijn. Zeer tevreden, prima zaak.
Bought a laptop for my father. very well helped, old-fashioned customer-friendly as it is actually everywhere should be. Very satisfied, great thing.
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Anneke den Boer on Google

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Relatief kleine winkel. Ik had al veel informatie via de site. Koop was snel gesloten. Installatie van de aankoop is niet gratis. Moest het aankoopbedrag volledig voldoen. Word nog gebeld over de levering.
Relatively small shop. I already had a lot of information through the site. Sale was quickly closed. Installation of the purchase is not free. Had to pay the purchase price in full. Will be called about delivery.
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Es Abdoelrahman on Google

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Wat een personeel staan niet klaar om de klant te helpen. Hij denk ik krijg tog wel mijn salaris en ik dacht er is nog zoveel winkel waar ik mijn aankoop kan doen. Ik ga nooit meer bij expert winkel iets kopen. Hoofd kantoor gebeld hiervoor receptioniste was niet geΓ―nteresseerd in mijn verhaal ze maakte juist zorgen voor de medewerker die mij niet moeite deed om te helpen. Wat een medewerkers heeft expert die niks willen verkopen.
What a staff are not ready to help the customer. He thinks I will get my salary and I thought there is still so much store where I can make my purchase. I will never buy anything from expert store again. Called head office for this receptionist was not interested in my story she was just concerned about the employee who didn't bother to help me. What an expert has employees who don't want to sell anything.
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Karol BiaΕ‚y on Google

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Great
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Alliswell christministry on Google

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Workers are friendly.
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Scott Merts on Google

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Good service, salesman was very friendly and helpful.
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Laurent Richet on Google

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Great shop. Very helpful staff ready to give advises.
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Ricardo M on Google

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Cheap becomes expensive! I have never had any issue buying online from a Dutch company until I tried Expert.nl. In December/2020 I bought earbuds from Expert.nl to give to my daughter (Christmas present) as the price was slightly lower than from other competitors (Bol, Coolblue, Media Market etc). My daughter was so happy and excited when she got it, until she opened the product and realized that it was not working. Fine, it can happen... but then, when I tried to return it and get a new one I realized that this company is not like the other in Netherlands. First, there is not easy way in the website to do it. Secondly, after sending an e-mail I got the reply saying that one specific store should contact me. After some weeks, there was no contact. Then, after insisting a bit I got a reply saying that I would need to send it back to a specific address, at my expenses, including a note explaining what was wrong with the product. Very disappointing support as I was expecting an easier way to return it - as they could had sent a return label and pay for the shipping costs! Despite the Covid situation, I buy online because I expect convenience. It is not convenient buying from this company. Lesson was learned - I will never buy from this company again!

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