Feinkost & Vinothek Gustare - Marktstraße
3.9/5
★
based on 8 reviews
Contact Feinkost & Vinothek Gustare
Address : | Petersstr. 111 Ecke, Marktstraße, 47798 Krefeld, Germany |
Phone : | 📞 +97 |
Postal code : | 47798 |
Website : | https://feinkost-vinothek-gustare.business.site/ |
Categories : | |
City : | Krefeld |
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Markus Dörkes on Google
★ ★ ★ ★ ★ Ein Stück Lebensfreude
Seit mehr als 20 Jahren bin ich Stammkunde bei Gustare. Zunächst überwiegend von den Eltern bedient, erfreue ich mich heute an der Beratung und Bedienung von Gennaro und Christina. Das Angebot an italienischen Spezialitäten ist großartig - egal ob Pasta, Käse, Wurstwaren, Antipasti - stets höchste Qualität. Es ist sehr, sehr schön, dass wir so ein schönes Geschäft in Krefeld haben. Der Einkauf bei Gustare ist stets ein Stück Lebensfreude und eine willkommene Abwechslung vom Alltag.
A piece of joie de vivre
I've been a regular Gustare customer for more than 20 years. Initially mainly served by the parents, today I enjoy the advice and service from Gennaro and Christina. The range of Italian specialties is great - whether pasta, cheese, sausage products, antipasti - always the highest quality. It's very, very nice that we have such a nice shop in Krefeld. Shopping at Gustare is always a joy of life and a welcome change from everyday life.
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Angelina Borowski on Google
★ ★ ★ ★ ★ Schade hätte vorher die Rezensionen lesen sollen dann wäre ich gar nicht erst gekommen. Den Laden hatte ich mal entdeckt und wollte mal reinschauen.
Aber der Service ließ wirklich zu wünschen übrig. Also man darf sich wohl nicht in Ruhe umschauen und wird gedrängelt. Finde ich nicht schön so eine Art vor allen Dingen bei evtl Neukunden.Das war auch mein letzter Besuch.Mir noch zu sagen man sollte Rücksicht auf alle nehmen und es ist ja eine schwere Zeit..also in meiner Gegenwart hat sich nicht ein Kunde beschwert. Schade dachte ich hätte einen coolen Laden entdeckt mit nettem Service und leckeren Köstlichkeiten aber unter Stress einkaufen ...Nein Danke
It's a shame should have read the reviews first then I wouldn't have come in the first place. I found the store and wanted to take a look.
But the service really left a lot to be desired. So you are probably not allowed to look around in peace and you will be pushed. I don't think that kind of thing is nice, especially with new customers. That was also my last visit. To tell me you should take everyone into consideration and it's a difficult time.. so in my presence not a customer complained . Too bad I thought I had discovered a cool shop with nice service and delicious delicacies, but shopping under stress ... No thanks
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Martin Dahlmann on Google
★ ★ ★ ★ ★ Sehr schöner Laden, tolles Sortiment und Qualität und eine sehr liebenswerte Inhaber-Familie! Die Beratung ist gut und ehrlich. Ich kaufe hier immer wieder gerne ein!
Very nice shop, great assortment and quality and a very lovable owner family! The advice is good and honest. I always like to shop here!
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S. Pohner on Google
★ ★ ★ ★ ★ Seit vielen Jahren bin ich Stammkunde bei Gustare. Ich werde immer sehr gut bedient. Das Angebot an italienischen Spezialitäten ist außergewöhnlich - egal ob Pasta, Käse, Wurstwaren (wir lieben die Mortadella) oder Antipasti - alles ist stets höchste Qualität. Sehr häufig kaufe ich Tartufo aus dem Piemont, die man so gut verschicken und verschenken kann. Ich bin froh, dass wir so ein schönes Geschäft in Krefeld haben. Der Einkauf bei Gustare ist wie ein kleiner Ausflug nach Italien (ich besuchte früher häufig Bologna).
Zurzeit gibt es coronabedingt strenge Regeln. Es gibt ein Ampelsystem: ist die Ampel rot muss ich draußen warten. Das ist sehr einfach und dauert auch nicht länger als vor der Pandemie. Ob ich nun drin oder draußen warte macht keinen Unterschied. Die beiden Geschwister machen aus Vorsicht von Ihrem Hausrecht Gebrauch - und das ist ihr gutes Recht und schützt uns alle.
I have been a regular customer at Gustare for many years. I am always very well served. The range of Italian specialties is exceptional - whether pasta, cheese, sausage products (we love the mortadella) or antipasti - everything is always of the highest quality. I very often buy Tartufo from Piedmont, which is so easy to send and give away. I am glad that we have such a nice shop in Krefeld. Shopping at Gustare is like taking a little trip to Italy (I used to visit Bologna a lot).
There are currently strict rules due to the corona. There is a traffic light system: if the traffic light is red, I have to wait outside. It's very easy and doesn't take any longer than it did before the pandemic. It makes no difference whether I wait inside or outside. The two siblings exercise their house rules out of caution - and that is their right and protects us all.
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Alasdair Ross on Google
★ ★ ★ ★ ★ Very friendly service and an exceptional range of fine Italian produce
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Joseph Bisesto on Google
★ ★ ★ ★ ★ I kid you not, the man working here got angry at us for just looking around his store. We probably would have spent quite a bit of money, as there was some awesome items and we really enjoyed browsing around.
Being polite to your customers isn't that difficult. As a small business, lost business is never worth it. I understand waking up in a bad mood, but treating potential customers unfair and with disrespect is NOT ok. What a shame.
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Aileen S on Google
★ ★ ★ ★ ★ My partner is from Italy and I was glad to see that they also have pasta Gentile (favourite!) in their assortment. Lovely shop but unfortunately bad customer service experience. Unfortunately the machine would not take credit cards and I had no cash. I decided to come another day as I was in a hurry (and Christmas Eve). The lady did not want to accept that I did not want to buy the products anymore (as if there was another option?) and declared that 'we now had a problem' as she seemed to have already booked the products (blaming me for not telling her which type of card I had though she had booked the items before asking me). While calling the other staff she urged me to stay and I felt almost held captive in the shop. Thankfully the other kinder gentleman 'let me go'. 1 star for the great assortment and while I am sure there is also nice personnel, this has totally put me off and I will buy my special pasta in Italy in the future.
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Jake Fauvel on Google
★ ★ ★ ★ ★ What happened to small businesses? We visited here for the second time to purchase coffee, they had the coffee we liked for quite a competitive price, however, the owners are just unfriendly and stuck in a different century. On the second visit to the store my girlfriend tried to pay via credit card, to hear the response "I would rather you pay with an EC card", multiple times this was said. We'll go to the big online retailers now as they accept all payment methods! Honestly, people like this deserve to go out of business. They don't want you to browse, don't accept 21st century payment methods and are rude.
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