Gemeente Maastricht - Mosae Forum 10
3.5/5
★
based on 8 reviews
Contact Gemeente Maastricht
| Address : | Mosae Forum 10, 6211 DW Maastricht, Netherlands |
| Postal code : | 6211 |
| Website : | https://www.gemeentemaastricht.nl/ |
| Categories : | |
| City : | Maastricht |
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Laura Gaina on Google
★ ★ ★ ★ ★ Had to wait 2 months and still waiting for an appointment. Do these people work only 2 hours a day?
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Sarah Zapf on Google
★ ★ ★ ★ ★ The municipality in Maastricht I cannot recommend unfortunately - really, really slow-working (even though they don't seem to be in a huge stress, seem relaxed, are quite well staffed whenever I am there and usually not a lof of people are waiting), no possibilites to talk to someone without an appointment, if you come only 5 minutes to late you can't scan in your appointment sheet anymore and basically have to schedule a new appointment, for general questions (like housing subsidy for students in Maastricht) they can't help (not even give additional informations or do an extra effort to help) and they did not even know where I can send my letter/where the next letter box is (they send me to the wrong place at Jumbo where there is no letter box...).
All in all, unflexible, slow-working and really bureaucratic (and I really thought German bureaucracy is bad, but it can be topped by the Dutch one!).
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Lennart Padberg on Google
★ ★ ★ ★ ★ Horrible service. Received a parking ticket by mistake. I was assured that the responsible person would take care of it. After one week, I received the first reminding fee by the municipality. I spoke with 4 different persons each assuring me to forward or resolve the issue. Not one single response came back. According to employees, they are not allowed to write written confirmations for any action. I have been onto to this for more than a month now. Non-responsive, unreliable and not helpful in any way in this issue.
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Tobin van Bremen on Google
★ ★ ★ ★ ★ I've always had excellent service here. Waits for drop-ins are usually reasonable, the maximum being 20 minutes for myself. The interior is quiet, with free WiFi, a selection of magazines in Dutch and English, and free coffee. The location is superb, with views overlooking the Mosae Forum. My only niggle is that I have on occasion had only mediocre service from the agents behind the counter.
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Mustafa Köse on Google
★ ★ ★ ★ ★ Haven’t been able to visit inside because it was weekend
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Herbet Pan on Google
★ ★ ★ ★ ★ I never have been at a municipality that worked that perfectly fine. I came here to register: it is a nice and open building, with a great user experience (you immediately know where you find what, nice signs to guide you intuitively) and very kind employees who work perfectly fine and fast - fundamentally different from what I know from authorities.
The thing I liked by far the most, was the machine that assigned tickets to the people waiting. I have never seen such a simple, perfectly fine User interface! You easily get your ticket, everything works fluently and you don't have to wait too lang anywhere
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Ossohou Edouard on Google
★ ★ ★ ★ ★ The public and private sector which drive all
human resources , the entirety of this domain manages the exploitation of data
on the economic and urban population in
this unit of the Maastricht town hall .
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Sven-olaf van Slijpe *Old-Hickory* on Google
★ ★ ★ ★ ★ What a great modern place . Views over the water. Easy parking Spacious, just in the center of Maastricht
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