GWK Travelex Schiphol - Aankomstpassage 3
3.1/5
★
based on 8 reviews
Contact GWK Travelex Schiphol
| Address : | Aankomstpassage 3, 1118 AX Schiphol, Netherlands |
| Phone : | 📞 + |
| Postal code : | 1118 |
| Website : | https://www.gwktravelex.nl/vestigingen/gwk-travelex-schiphol-plaza/2165 |
| Categories : | |
| City : | Schiphol |
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Nub G on Google
★ ★ ★ ★ ★ Best service, friendly & helpful employs
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Adriaan Pels on Google
★ ★ ★ ★ ★ Great service, very patient and friendly
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J B on Google
★ ★ ★ ★ ★ Normaly, I don't bother with reviews but in this case I am going to make an exception. This place has horrible service and I am still contemplating to register an official complaint.
They are suppose to open at six am. As I had a flight to catch I waited for them to open. By 6:15am they where still preparing everything and not open. I pointed this out to them, that I needed to catch a flight and that I wanted to be serviced. This led to them to point out, quite rudely, that they where having a system failure.
In what world is a system failure a reason to not be ready on a designated time?
I pointed out that I found this be a weird explanation. This got me the remark "to stop complaining". This is when the conversation turned sour. I told them I wanted to be helped, now, as I had a flight to catch. The help I got was the bare minimum and with rude sighs from the employee. The employee refused to hand me a receipt of the money transfer as well, also blaming system failure. As far as I know this is even an illegal thing to do by law when it comes to money transfers.
Do yourself a favour and got to a different GWK. Because this one has the worst service I have ever seen.
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Ksenia Zavgorodnya on Google
★ ★ ★ ★ ★ Great service! Special thanks to Maryam.
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A S on Google
★ ★ ★ ★ ★ I love the energy of the staff, the friendly atmosphere was awesome. Keep it up.
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fin m on Google
★ ★ ★ ★ ★ Great and smooth experience...Shiba was really helpful made my Friday
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Tomas Mk on Google
★ ★ ★ ★ ★ Friendly staff, but the exchange rate is very very bad. They gave me 0.99 USD for 1 Euro while the proper rate should have been 1.10USD for 1EUR. Will never use their service again. Avoid if possible.
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Sumit Roy on Google
★ ★ ★ ★ ★ BIG CHEATS. SCAM. If possible, I will give them a negative review here. Instead of converting directly, they converted my money twice and took too much during the exchange. Every conversion with their horrible exchange rate reduces money by large. My total money was reduced by more than 22% in just one simple currency exchange.
My fault was to be in a hurry for my next flight and not check what they were doing. No matter how they put it, it´s outrageous. If possible, I´ll look to find how I can file an official complaint about it. Sadly this scam is legal.
Strongly recommend to stay away from them unless it´s an urgency.
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