HEMA - Kopermolen 35
4.1/5
★
based on 8 reviews
Contact HEMA
| Address : | Kopermolen 35, 2317 PA Leiden, Netherlands |
| Phone : | 📞 +788 |
| Postal code : | 2317 |
| Website : | https://winkels.hema.nl/hema-leiden-kopermolen-ef433c9818d9%3Fy_source%3D1_MTU0NTY2MTctNzE1LWxvY2F0aW9uLndlYnNpdGU%253D |
| Categories : | |
| City : | Leiden |
|
A
|
Adry van Dam (Oma3ana) on Google
★ ★ ★ ★ ★ prettige winkel met aardige bediening.
 pleasant shop with nice service.
|
|
e
|
ed on Google
★ ★ ★ ★ ★ Beetje beperkt pakket maar tis natuurlijk een kleine locatie.
A bit limited package but of course it is a small location.
|
|
S
|
Simone Nieuwenburg on Google
★ ★ ★ ★ ★ Met de leukste hema verkoopster die er bestaat trudy?altijd vrolijk, behulpzaam tijd voor een praatje?
With the nicest hema saleswoman there is trudy "always cheerful, helpful time for a chat"
|
|
I
|
Irma Bikker on Google
★ ★ ★ ★ ★ Hele fijne en prettige service! Mijn zoon had een probleem met een playstationkaart, dat werd super opgelost. Zeer klantvriendelijk: dank!
Very nice and pleasant service! My son had a problem with a playstation card, which was super solved. Very customer friendly: thanks!
|
|
B
|
Belinda v. P on Google
★ ★ ★ ★ ★ Hele nette winkel en niet duur. Ook voldoende gratis parkeermogelijkheden voor de deur. Voorderest eigenlijk hetzelfde als elke andere HEMA...
Very neat shop and not expensive. Also plenty of free parking options in front of the door. For the rest basically the same as any other HEMA ...
|
|
A
|
Annika on Google
★ ★ ★ ★ ★ vriendelijk personeel en ze hebben alles
friendly staff and they have everything
|
|
C
|
Claudia Valeria Nardi on Google
★ ★ ★ ★ ★ Really bad relationship with public. The salespersons are rude and don't have any idea of how to deal with people. I don't recommend it at all!
I went there just to pick up some pictures that I had printed through the HEMA pictures service. One of the two ladys told me in a very bad way to take a trolley. I tried to ask her if it was necessary even if I didn't have to buy anything but just to pick up my pictures, and she didn't even let me finish the sentence and reply in a very rude way that I had to take the trolley. Then they asked me to pay, but I wanted to verify that I didn't already payed on internet at the moment of the order (I guess, that is my right). And finally, since they didn't have received all the pictures, I asked them if the lady knew how much time I should have waited for the rest and she cut my sentence, telling with disdain: "I'm not English!" (and she talked to me in English until that moment).
So I wonder why some people who doesn't know how to deal with human beings work in a job in which they have to interface with customers. Moreover if they can't speak English (even if I doubt that that was the problem...)!
|
|
J
|
John Hefele on Google
★ ★ ★ ★ ★ I came in a few weeks ago and purchased the kid's sun tan lotion in a spurious decision at checkout because I saw that it was on sale for 4.50. Upon arriving home, and checking the receipt, I realized that I was charged 8.50 for it. Okay. It is only 4 euros - not worth going all the way back to store for it.
I came in again today to buy a few items and saw that the same sale was advertised. I picked up the sun tan lotion and it rang up for 8.50. Turns out that there was a mistake in there system. They corrected the price and charged me only 4.50.
However, when I brought up that I was incorrectly charged a few weeks ago, the manager denied that there was the sale then. Even with a receipt, she made it clear that I would receive no refund. Nonsense! The only reason I decided to purchase it in the first place was because I saw the sale!
Either they are deliberately trying to save a few euros or are incompetent. In either case, this store deserve one star.
|
Write some of your reviews for the company HEMA
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Clothing store, Gift shop, Department store, Boutique, Stationery store, Baby store, Party store, Bedding store, Cosmetics store,
Nearby places HEMA
