Het Gelders Autohuis BV - Zwolseweg 431

Zeer tevreden over de service en vriendelijkheid in de werkplaats, heerlijke koffie!

Goeie service, eerlijke prijs. Rij ik graag voor om.

Top bedrijf! Ook na de verkoop. Echte specialist, eerlijk en betrouwbaar. Dit bedrijf staat voor wat ze zeggen. Ook als er onverhoopt iets met de auto is.

Fijn autobedrijf met passie voor het vak. Snelle ,doelgerichte communicatie. Werkzaamheden naar volle tevredenheid uitgevoerd en conform afspraak.

Geweldige service, ik kwam voor lichtmetalen velgen via Marktplaats, hebben ze gelijk voor me gemonteerd en ook nog even kenteken plaat verlichting gerepareerd voor zelfde geld. Dit alles onder het genot van lekker bakkie koffie. Top geregeld!

Vanochten uitgebreid telefonisch contact gehad met Edwin Rodrigo: uiterst professioneel te woord gestaan omtrent de mogelijkheden inzake zakelijk gebruik van een youngtimer en de daarbij behorende voordelen en de op dit moment geschikte voertuigen die te koop staan. Mocht ik in de nabije toekomst een youngtimer SAAB 9-5 AERO overwegen, dan wordt deze zeer zeker bij dit bedrijf aangeschaft! Binnenkort maak ik een afspraak voor een bezoek.

A friend of mine purchased on behalf of me a Jaguar XJ6 2005 (driven 71 000 km) from Het Gelders Autohuis in the spring of 2016. On the 26th of April, 2018 the vehicle was involved in a minor rear-end collision (road construction area), which caused a dent in the bumper. The damages of the collision were inspected by the one and only Jaguar and Land Rover approved auto body shop in Finland, InCar Oy (i.e. no Sjonnie's Garage). InCar discovered that the damage was extensive due to the car having been previously in a larger scale collision of which Mr Edwin Rodrigo, the owner of Het Gelders Autohuis, did not mention at all at the time of the purchase. The earlier damage, according to Incar, had been repaired so sloppily that the only intention of the people having done the repair work was to get the body of the car hold together in a way that the car still might be sellable. Had there been a more forceful collision with a person sitting on the backseat this person’s life would have been seriously in danger. The assessment of the damage can be attained from InCar in a form of a written statement. Before the discovery of an earlier damage the insurance company If, the biggest property and casualty insurer in the Nordic Countries (i.e. no Achterland Verzekering), promised 14 000 euros for the repair work (can be verified with them). After hearing about the previous damage the insurance company dropped the compensation from 14 000 euros to 10 141,12 euros. The total bill of repairing the body of the car was 13 598,33 euros. Based on this I asked Mr Rodrigo to pay the difference of the repair costs and the insurance compensation. He stated that anything might have happened to a car, which has been driven 71 000 km and that he did not know anything about the previous collision and, thus, has no responsibility at all to compensate for any damages caused to the car. In communication Mr Rodrigo was evasive. My first mail to him on the 24th of July, 2018, according to him was “lost” and later on he never answered my telephone calls apparently when seeing that the call comes from Finland. Neither, did he, to my understanding, ever make an attempt to contact the person in Rome, Italy from whom he bought the Jaguar to explain the case and to enquire about the history of the car, which raises my suspicions. As the companies involved are InCar and If we can pretty much rule out the possibility of myself having been a victim of a combined repair shop and insurance company scam. Going to court in the Netherlands was recommended to me by a Dutch lawyer at Europees Consumenten Centrum Nederland. However, I have a feeling that Dutch lawyers cost the same as they do in Finland meaning that 3500 euros is already gone after I shake hands with them.