Hotel Cuba Libre - Mamelisserweg 16-18

4.3/5 β˜… based on 8 reviews

Contact Hotel Cuba Libre

Address :

Mamelisserweg 16-18, 6294 NH Vijlen, Netherlands

Phone : πŸ“ž +
Postal code : 6294
Website : https://www.restaurantcubalibre.nl/
Categories :
City : Vijlen

Mamelisserweg 16-18, 6294 NH Vijlen, Netherlands
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Michael Lang on Google

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Excellent food. Had a very nice event with Salsa course.
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Michiel Franssen on Google

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The food was excellent, the atmosphere was nice and the waitresses were very helpful and kind.
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Jeff Darby on Google

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Comfortable rooms and a good breakfast. Viktor Terpstra is a great host and speaks excellent English and German (and some Spanish) in addition to his native Dutch.
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Dinu Deji on Google

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Food is excellent and the decor is nice, too. With helpful and kind personnel, this restaurant is one of the best choice in the area.
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Jeff Darby on Google

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Clean, cozy rooms with breakfast for a good price. I will spend more time there during my next visit in order to eat "la comida al estilo cubano".
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Marco Sporck on Google

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We had a dinner with colleagues. We all enjoyed our stay and wiuld love to come back again. Although it was not my first dinner, they still surprised me with their delicioys cocktails and tasty cuban dishes. I can absolutely recommend Cuba Libre (the drink Γ‘nd the restaurant)!
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Leonie Beerens on Google

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Nice hotel with friendly staff. Dog friendly. Rooms are a bit old fashioned. Good bed. Room was reasonably clean. Nice village with beautiful surroundings.
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Ievgen Petrash on Google

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It was a horrible experience. I booked the room in this hotel based on information that it is wheelchair accessible. When I made the reservation I left the comment that I move in wheelchair and that in might be the case that I'll come late at night. When Icame at 01:30 am, the door to the hottel was closed and no one from the stuff was inside. This is the first thing that alerted me. I believe that hotel services differ from Airbnb's in that they have a 24/7 service. Someone from the staff should always be inside in case of a fire or other emergency. When I called the hotel on the phone, a woman answered me in an angry voice. She scolded me for arriving late and said that she will arrive by car in 5 minutes. When she arrived, her first words were in a rude tone: "How are you going to go up to the 2nd floor because we do not have an elevator?" She didn’t care that at the time of booking I didn’t see which floor I was booking on. She was not interested in the fact that on the information page about the rooms there is nowhere indicated which of the rooms is accesable for a wheelchair user. When I asked her to return the money, she said that she had no money for our booking, that the money is with Booking.com and I shouldn't contact them. She said the name of another hotel and just turned around and drove away leaving me on the street in the middle of the night. But that's not all. When I contacted the booking.com support service, explained my whole situation, support contacted her hey and received false information from her. The hostess said that I arrived an hour later than it actually was. She said that she gave my room to someone else. How is this even possible if I have paid for the room I have the right to use it until the end of the time of my booking. How can it be passed on to someone else? It is very strange. She deceived the support service said that a room on the first floor was ready for me, although in fact when we arrived she said that she had no idea that I was moving in a wheelchair and that I could not walk up the stairs. All her words are deceit. As a result, she even refused to return the money that Booking.com sent her. She did not provide me with a room, she spoke rudely to me, she left me in the middle of the night on the street and for this she took money from me. It's just outrageous

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