Hotel Swissôtel Amsterdam - Damrak 96

4.4/5 based on 8 reviews

Contact Hotel Swissôtel Amsterdam

Address :

Damrak 96, 1012 LP Amsterdam, Netherlands

Phone : 📞 +
Postal code : 1012
Website : https://www.swissotel.com/hotels/amsterdam/%3Fgoto%3Dfiche_hotel%26code_hotel%3DA599%26merchantid%3Dseo-maps-NL-A599%26sourceid%3Daw-cen%26utm_medium%3Dseo%2Bmaps%26utm_source%3Dgoogle%2BMaps%26utm_campaign%3Dseo%2Bmaps%26y_source%3D1_MTIzNjE0MzMtNzE1LWxvY2F0aW9uLndlYnNpdGU%253D
Categories :
City : Amsterdam
Description : Polished rooms & suites in a warm redbrick lodging with a fitness room & rental bikes.

Damrak 96, 1012 LP Amsterdam, Netherlands
P
Phil on Google

The staff is nice enough, and the location is reasonable if you want to be close to the tourist hotspots - but that's about all the hotel has to offer. Quite frankly looks (and feels) like an IBIS that was reflagged to Swissotel without quite meeting the brand standards. If you've been to any other Swissotel, don't expect this to match. The rooms are as bleak as the lobby, and for €200 to 300 a night you can easily do better. The rooms barely meet the minimum standard for an economy hotel. Also, despite our window facing a brick wall, it was extremely loud so no fresh air either. Ventilation in the bathroom can't be switched off and is loud enough to keep one awake at night. Last but not least - walls are paper-thin so you can hear the neighbours talk. Massive queue for breakfast in an over-crowded room. Breakfast was basic at best. No coffee because cups were missing. Plates were missing. Half the food was out. Severely disappointed, next time I'd rather sleep in a tent.
A
Amber Russell on Google

Best dern breakfast you will ever get. Make sure to reserve the night before so they can cook enough for you. The doorman kept our luggage behind the desk before we check in time so we woudnt have yo carry it around.
9
94AmirD on Google

The location of the hotel is excellent. I found myself close to everything from convenience stores to pharmacies clothing and all what anyone can need. The service provided by the crew is 5 stars to say the least. You can see a hotel respects itself and its guests when you see such professionalism for the crew.
K
Kevin L on Google

I stayed in a Junior Suite at this hotel for 8 nights and I couldn't be happier. The room was spacious, clean, comfortable, quiet, and with an amazing view of central Amsterdam. Every one of the hotel staff were extremely professional, courteous, and helpful (Savanah in particular was a delight to deal with). The internet was extremely fast. The location absolutely cannot be beat. It is as central in Amsterdam as you can get yet still within walking distance of the train station. It is also next to the best currency exchange in town which gives you the best rates (Potts Exchange). The only minor issue was that my room was directly across from the service room and the maid would go in and out of that room for every little thing and the door would slam. Even with my white noise machine sent to a very high volume I was still awaken by the service room door many times. I think the manager either needs to make those service doors gently close or tell the maid to keep the door propped open the entire time on the floor so it doesn't slam shut every time she goes in it for something. But despite that minor negative I am still forced to give the hotel a 5 out of 5 just because the hotel, the room, and the staff were so perfect.... I will be back!
D
Deirdre on Google

Hotel was excellent overall. Very clean. Brilliant location. Staff were so welcoming and helpful. Nothing we could fault. Top class.
R
Radu Jibotean on Google

Excellent location. Pretty decent room (eveb though the bed was way too soft for me). The best part of my stay with Swissotel AMS was the staff (especially Steven). Extremely friendly and very helpful. Unfortunately is very rare to find someone like him even in good hotels across Europe. Well done and keep it up!
V
Villi B. on Google

From the moment I checked in at the hotel with Marco, a Peruvian-Italian receptionist, who carefully listened to my disability request and he has fulfilled it promptly, I felt my stay would be comfortable and safe. Another Italian short girl at the reception has also been outstanding, with her truly care of guests. Despite the fact my flight has been cancelled after a 9-day stay, the assistant front office manager, Lola, was so thoughtful and kind to reach out to another Accor hotel manager in my next destination to reschedule my booking. That was impressive ! The Brazilian roomkeeper was also very polite and mindful about my needs and timing. Whenever I'll travel to AMS again, business or leisure, I will not think twice: Swissotel is the place to rest and enjoy peacefully.
J
Jamie Marquiss on Google

Great location, within easy walking distance of most of the city. Very friendly and helpful staff. Restaurant on our first visit was everything we wanted. Great food, staff and atmosphere. Second visit food was fab, service should have been better. Would highly recommend though. Beds are like clouds to sleep on. Rooms clean and comfortable.

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