HTG Services - Westerstraat 220
3.7/5
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based on 6 reviews
Contact HTG Services
Address : | Westerstraat 220, 1601 AR Enkhuizen, Netherlands |
Phone : | π +88 |
Postal code : | 1601 |
Website : | http://www.htgservices.nl/ |
Categories : | |
City : | Enkhuizen |
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Jordi Lodenstijn on Google
β β β β β HΓ©t adres voor gidsen in alle talen in de Benelux!
The address for guides in all languages ββin the Benelux!
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Lodewijk Brondijk on Google
β β β β β Great company with very professional staff and excellent Guides speaking multiple Languages.
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J Brondijk on Google
β β β β β Highly recommended, very professional company. Our guide had a lot of knowledge and made our day unforgettable!
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ruth leenstra on Google
β β β β β i can't even with good conscious give this company any stars. I booked this trip 4 months in advance as this was really the main reason we were going to Holland. We showed up at the designated spot only to be told by the driver there was no room. We had tickets! There were no other buses. We called and spoke to the reservation desk who simply told us there was nothing they could do. The driver continued to say 'oh well it is Friday the 13th'. Like that was the explanation for their complete lack of empathy and the total fiasco! Reservations said they would refund the money - which it is now 11 days and still no refund! I have emailed several times and NO response. Their website says all contact within 24 hours -- what a lie. We were left standing in the street ! One of the other large group bus drivers saw our situation and pointed us to their office.
Thank you to Travel & Tours BV westermarkt 13, 1016 DH Amsterdam, Netherlands who- while we had to pay for another excursion - were helpful and accommodating. We ended up only seeing Keukenhof- and rented a car to see Volendam and Zaanse Schans.
Overall I would never book from HTG services again. Be strongly advised.
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Roy Kaplan on Google
β β β β β We booked a walking tour several months before our trip to Holland. We arrived at the designated meeting place on time at 9:30 AM. Tour guide was not there. We called HTG. They said the tour guide was sleeping but could meet us in an hour. We opted not to do that, not wanting to spend time with a guide who could not be bothered to show up for a scheduled tour. At minimum I would have thought they would have offered the tour for nothing to make up for the inconvenience they created. But not even an apology. So I would suggest avoiding this tour operator.
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Wandy Kalk on Google
β β β β β Booked a tour through Amsterdam with my friends and had a great experience! Had some questions beforehand and called their customer service. They took the time and answered them all. Very friendly! The tour itself was amazing. The guide told us all about the architecture and history of the Dutch. It was really interesting. Also, he was was extremely funny and kind and he had great command of the English language!! Would definitely recommend to book a tour from this operator to any one!
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