iDropped - Grote Gracht 25

SCAM! They "fixed" my broken screen for 65euros and at the time forgot to tell me that the clearly dented frame was also broken. Turns out, that their replacement screen is not "a certified copy" by far. I know this because I went to the Apple Store and had it checked out. Cheap fake copy, will break easily and due to its poor quality, the touch screen will work poorly. My biggest regret is coming back, giving my guarantee for them to "fix" it again and now having no receipts. Avoid at all costs, short term results.

Extremely satisfied with iDropped's service. Came in with a broken iphone display. 1 hour later I had brand new display with a screen protector. Even received a free phone case! Best service in Maastricht

Had an iPhone screen replaced here. The new screen clearly did not fit properly at all. It stopped functioning normally within a week. Oblivious me went to apple with the warranty which is no longer valid if you let a 3rd party alter their products. Apple refused to put a legit screen on it. Altogether the phone completely stopped working within 2 weeks after going to iDropped. Wrecked beyond repair, would no longer switch on. 100% waste of time and money.

Highly recommend if you're having any issues with your phone. Really great service, super helpful, friendly and fast (solved my phone troubles in no time at all). Would give more stars if I could :)

Had an iPhone glass replaced here and several things happened: 1. The one hour fix turned into several hours 2. A few days after replacing the glass the battery stopped charging. Took it back and they fixed it for free saying that a cable got loose. 3. A few weeks later same issue. When to another store and was told (and shown) that there were screws missing a small plate missing and the guy even said that it seemed like one cable had been made shorter. Now the original price for changing the glass but 130€ and it seems to be working fine.

I had a camera issue and they fixed my phone within seconds! They were super friendly and didn’t even charge me for their time! An excellent service, fast, efficient and friendly. They really are just great at what they do! Thank you!

Full sequence of events: AVOID THIS BUSINESS AT ALL COST! Yea the CAPS are necessary... They replaced my screen when it was broken and I was told I had a 6 months warranty in case the screen wasn't functioning properly. After a few weeks the screens colour started to change when I was on holiday. As I took it back to them when I was back in Maastricht they told me that if the screen didn't act weird within the first 1 or 2 days after repairing then it is my fault because I had damaged it. I told them I had certainly not damaged it and the screen just started acting weirdly as I was using it normally. They then proceeded in calling me a liar and started to shout in a very aggressive manner in the middle of their shop. Their behaviour was extremely unprofessional and they were not interested in helping me in any way even though they had given a 6 months warranty because according to them, since the screen didn't break within the first 2 days, it must have been my fault. Everyone who reads this review looking for advice regarding where to take their broken phone, please take your business elsewhere, this is not a serious business and they will not care about you as a customer when they don't repair it properly. Response to shop: It was 3 weeks, and your warranty says 6 months, furthermore I already ordered a new phone as I'm not interested in a repair and I do anyway not trust such a non serious business owner with all the sensitive data on my phone. You really don't get it, it's not about the 100 euros, I couldn't care less about the money, it is about the attitude of your business. If you promise to fix it for me if it breaks again within 6 months if there is no Water, moisture or fall damage, then don't stick to your word, that means you are not an honest business and therefore should be avoided, if this review helps just 1 customer choose a more serious shop for their phone repair, then at least I've helped someone avoid the same trouble I had to go through, and that to me is worth more than a repaired phone... you see everything is not about the money.

These guys fixed my phone in just a few hours (had some water inside) and were very competent and super nice! This was most likely the best customer service experience I've ever had anywhere and from now on this will be my go-to place for any future tech issues! Can definitely recommend!