ING Bank - Smedenstraat 48
2.8/5
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based on 8 reviews
Contact ING Bank
| Address : | Smedenstraat 48, 7411 RD Deventer, Netherlands |
| Phone : | π +88888 |
| Postal code : | 7411 |
| Website : | https://www.ing.nl/contact |
| Categories : |
Bank
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| City : | Deventer |
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gorkem kuyucu on Google
β β β β β Deze review is een gevolg van twee bezoeken aan de ING kantoor in Deventer na een frusterende gesprek met de ING klantenservice.
Ik heb een buitelandse overboeking gedaan waarbij ik gekozen heb, om de boekingskosten op de ontvanger te zetten. Nadat het geld was overgeboekt was niet het totale bedrag aangekomen bij de buitelandse bank.
Toen heb ik contact opgenomen met de ING bank om erachter te komen waarom het totale bedrag niet is aangekomen bij de buitenlandse bank. Bij de ING werd beweerd dat het bedrag in zijn volledigheid was overgeboekt en dat er geen sprake was van een tussenpersoon.
Nu blijkt na contact met de buitenlandse bank dat er degelijk een tussenpersoon bestaat.
Waar het nu op neer komt is dat de ING bewust heeft gelogen over de afwezigheid van de tussenpersoon en dat de ING zijn eigen klanten misleidt. De ING probeerde al het schuld door te schuiven naar de buitenlandse bank terwijl zij goed wisten dat de fout bij hun lag.
Ik heb mijn tijd verspilt en heb veel frustratie opgelopen. Ik ben zeer ontevreden over de ING en ben mijn vertrouwen kwijt. Ik ga nu zeker overstappen naar een andere bank.
 This review is the result of two visits to the ING office in Deventer after a frustrating conversation with ING customer service.
I have made a foreign transfer where I have chosen to transfer the booking costs to the recipient. After the money had been transferred, not the total amount had arrived at the foreign bank.
Then I contacted the ING bank to find out why the total amount did not arrive at the foreign bank. At ING it was alleged that the amount had been transferred in its entirety and that there was no intermediary.
Now it appears after contact with the foreign bank that there is a solid intermediary.
The bottom line is that ING deliberately lied about the intermediary's absence and that ING is misleading its own customers. ING tried to pass on all the debt to the foreign bank while they knew well that the fault was theirs.
I've wasted my time and gotten a lot of frustration. I am very dissatisfied with ING and have lost my confidence. I will now definitely switch to another bank.
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Yoram Zwinenberg on Google
β β β β β Banken krijgen over het algemeen iets minder reviews. Ik heb nog geen klachten, been zeer tevreden over de bankieren app en de medewerkers in het algemeen.
Banks generally receive slightly fewer reviews. I have no complaints yet, I am very satisfied with the banking app and the employees in general.
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naana inkoom on Google
β β β β β Lovely customer service
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Haifa Salih on Google
β β β β β Helpful banking officers and fast service
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Tim Kattevilder on Google
β β β β β It's a good bank. The people who work here are very serviceable.
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Lisa Spaans on Google
β β β β β The bank is great! I very much like the people who work at the ING in Deventer, but why can't I make an appointment to meet them by calling the ING number? Now I have to go there to make an appointment. Horrible people on the phone, by the way.
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sara kaddour on Google
β β β β β NEVER AGAIN!!!!
Awful experience at the ING bank. I had to go there 5 times to open a bank account.
Once I received my card (1 month after the signature of the contract), I went there again to activate it. Result? They do not consider my Italian ID as a legal document so I cannot activate it.
PS. They accepted the same ID to create the contract.
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KENAN DOΔRUYOL on Google
β β β β β Nice, kind, helpful staff. If there is some crowd, immediately a helping hand comes and asks customers their needs and helps to do the teansactions from the pc. Be careful that you can only deposit from inside machines, also there is a cost of each deposit. So you can only deposit during work hours. You can get money also from outside machines. Thanks for the free quality coffee!
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