Ipskamp Drukkers - Auke Vleerstraat 145
4.8/5
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based on 8 reviews
Contact Ipskamp Drukkers
Address : | Auke Vleerstraat 145, 7547 PH Enschede, Netherlands |
Phone : | π +8 |
Postal code : | 7547 |
Website : | https://www.ipskampprinting.nl/ |
Categories : | |
City : | Enschede |
![Auke Vleerstraat 145, 7547 PH Enschede, Netherlands](https://gstatic.yellowsite.net/gpictures/900x600/4151/MXxOeGdKa3o1TFQ3RDYteGZBaEVXVDhnJnlhdz0xMjcuODQxMTN8eWVsbG93cGFnZXNubC5jb21fMA.jpg)
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Lily Beth Lumagbas on Google
β β β β β I am very happy and satisfied with the services and help I received from Ipskamp. They are very professional, transparent, accommodating and they will be with you in the entire process of printing. I didn't feel left behind. They are simply excellent:)
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Prasad Gonugunta on Google
β β β β β The customer service is outstanding. They are very helpful and efficient. Their response to multiple emails is prominent.
I highly recommend to print your thesis at IPSKMP.
Prasad Gonugunta - TU Delft
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Tesfaye Belete on Google
β β β β β I did my PhD thesis printing at Ipskamp. All the the staffs are very kind and helpful with all information I requested. My thesis was printed in 4 days and delivered to my address. Most of printing companies need more days, and also cost wise expensive. I like the whole process of printing, paper quality and also free Cover design option. I recommend PhD students thesis printing at Ipskamp.
I am verry happy to print my thesis at Ipskamp.
Thanks for your service,
Tesfaye
Dutch Institute for Fundamental Energy Research (DIFFER ) Eindhoven NL
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Jakub Sikorski on Google
β β β β β Printed my PhD thesis with Ipskamp. I was on a tight schedule and they handled my order professionally - it took even less time than they said it would. The quality of print is excellent and the customer service unbeatable. I recommend them to everyone!
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Margarita Bernal Cabas on Google
β β β β β I loved my experience printing my PhD thesis with Ipskamp. They were amazing throughout the entire process, and the end result was absolutely stunning and better than I imagined. I really appreciated how easy they made my life with the thesis printing printing since preparing for the thesis is already stressful. Thank you again for the wonderful work.
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Xavier Fonseca on Google
β β β β β I had a great experience with Ipskamp, and do recommend them completely. Very competent, know what they are doing through years of experience, and the thesis was received on the day they planned. Very efficient, and a partner you can rely on for your special day. I'm a successful story together with them!
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Nonhly on Google
β β β β β Ipskamp Drukkers helped me with the printing of my PhD thesis. Communication is clear and timely, the process was very efficient, and the finished product is superb!
I was dreading the process but ultimately had zero stress. I have nothing but praise for the team. Special thanks to Frank who handled my order.
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Adela Isvoranu on Google
β β β β β I don't normally leave very bad reviews, but my experience with this company has been the worst and I really regret using them.
I chose them to print my thesis and absolutely everything went wrong. It started with them losing the shipment of my thesis, which was damaged during transport, but recorded as delivered. Since I was pressured by time, I had to figure out everything that happened myself by calling all kinds of different transport companies, while Ipskamp sent an email on a Friday afternoon to a general customer service of one transport company, which has a response expectation of 48h. Eventually the transport made it back (damaged to Ipskamp, thanks to me), they inspected everything and re-sent it to me. This took about a week longer. About 20-30 of the books they sent were still completely damaged and not usable.
On top of all this, I chose to pay extra for UV-coating, which looked terrible on over half of the books. Ipskamp did not inform me the UV-coat is not precise, so it was all over the place. Many of the books had bubbles, meaning that it was not even properly applied. They also made a mistake in transforming vector-images to bitmap-images, so on my chapter pages grey-boxes were everywhere around the figures.
After countless phone calls, complaints, incredible stress and anger, they agreed to pay a small percent of the original fee back to me as 'compensation' and to send me 30 new books (original order was 150!), correctly printed without the grey boxes. They made me once again go through proofs, not wanting to take the responsibility for the new books. The new shipment was sent way too late (after my PhD defense, also without bookmarks) because of the new round of corrections, proofs, emails back and forth and likely was printed on their cheap printers because the black pages look much worse (and this was not the case in the previous versions). In the original proofs they also assured me the black pages will look great when printed on the correct printer, but said they cannot do this for proofs, so it was all a mess. I didn't even bother complaining anymore since they have the worst customer service and they pass you from one person to another refusing to take responsibility.
Overall terrible experience and if you have any other choice, stay away!
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