Little Wonderland - Korean Cosmetics - Skincare - Bakkerstraat 23
4.9/5
★
based on 8 reviews
About Little Wonderland - Korean Cosmetics / Skincare
Je hebt nog 00:00:00 uur om je bestelling af te ronden.
Contact Little Wonderland - Korean Cosmetics / Skincare
Address : | Bakkerstraat 23, 3511 JV Utrecht, Netherlands |
Postal code : | 3511 |
Website : | https://www.littlewonderland.nl/ |
Categories : | |
City : | Utrecht |
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Elena CHERNOYARSKAYA on Google
★ ★ ★ ★ ★ Nice Korean cosmetic shop. And more products are coming!
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Mmmarusea _ on Google
★ ★ ★ ★ ★ I totally recommend this shop!
First of all, it’s important to mention that I live in Aachen, Germany, which is very close to the border with the Netherlands - delivery for me is SUPER fast every time! Last delivery was received in 2 days after the order was made! ?
Products. As a true K-Beauty fan, I was amazed by the variety of brands that can be found in Little Wonderland. Btw, as I had acne in past, I should mention here that only K-beauty really helped me solve this problem.
Moreover, the website is user-friendly and can guide you through steps if you are only a beginner in skincare journey. Website contains different sections, that can help you „target“ the problem you have (examples: acne, pigmentation, blackheads)
I found them truly helpful when searching for new products.
Big thank you is for the articles that website has - as a skincare fan you will definitely will be impressed by the amount of great, easy-to-read information.
Cute thing - they send you small gifts all the time. I always receive A LOT of testers and at least one sheet mask. ?
Prices - fair. One hint for people who try to compare prices in South Korea and in EU: stop doing it. First of all, brands set a minimum price that should be charged in EU. And these are indeed higher than in Korea. Another thing EU has different taxes that should be paid on imported products. So, according to the above mentioned facts, the prices of this shop are FAIR. Not to mention other expenses that a business might have : labor costs, facilities, etc.
Important to mention, that customer support is suuuer fast and friendly. When ordering first products my phone’s autocorrection changed address to totally different one ?
I immediately received help from customer support ❣️
Summary ?:
- Great quality and variety of products
- Fast delivery
- Used-friendly website and customer-support
-Opportunity to use products that REALLY work ?
- A lot of testers as a gift
- Recommend!
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Olga Scott on Google
★ ★ ★ ★ ★ Mostly good experience, not the cheapest, but always delivered fast, and products are always high quality, so no need to worry about counterfeits like with some other shops. Most of my orders were great, free samples are also very generous!
Unfortunately my last order was a bit disappointing. I've ordered foundation I've used for years, and I received one of correct colour number, correct brand, but slightly different name ("RX" instead of regular), and different box/tube colour from the one on the website. I thought that maybe it's new packaging, since the rest was as expected, so I tried it - and colour was absolutely different that usual, much more yellow, so I can't use that one.
I've messaged customer support about it, and received a reply (very fast) that the exact colour I've ordered is "new collection", and because I've opened/tried it - there's no way to return it. There was no apology, no discount offer, nothing to help me with the situation, so I'm stuck with foundation I won't be able to use, and had to order the one I actually needed from a different website.
So overall - great store, but be careful if you receive an item and it looks different from the photo on the website, don't open it before making sure it's what you want!
Update: after posting my review I've been contacted by customer support, and the whole incident turned out to be a mistake on their side, so I've received a 20% discount code as an apology, so company really cares about customer care quality, I guess small things happen. 5/5.
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Chantal Asmoredjo on Google
★ ★ ★ ★ ★ Great products; Detailed explanation of ingredients and skin benefits. Fast delivery and easily navigate the site. Ordered a few times already and I'm not stopping!
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Kateryna Pryshchepiuk on Google
★ ★ ★ ★ ★ I decided to order cosmetics in this store and was pleasantly surprised! Most bestsellers are already sold out, but there are many other popular cosmetics in the store. I made an order at 9 pm, and the next day afternoon I received it in Rotterdam. Everything is well packed, I received a mask as a gift and a lot of testers. I am very satisfied, I will order more!
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Vale Molon on Google
★ ★ ★ ★ ★ I was really impressed by the type of customer service provided by Deborah at Little Wonderland! She was extremely helpful and responsive to an issue that arose with my shipment, which she solved in no time.
I am very thankful for her professionalism and competence and could not recommend her more!
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Charlotte Demedts on Google
★ ★ ★ ★ ★ Can't rave about Little Wonderland enough. Amazing service, quick delivery, beautiful packaging. You always get lots of samples and a free sheet mask with orders over €40. They offer a pretty wide range of brands and products, all high quality so you never have to worry about counterfeit or fake products.
I also just love that they are located in the Netherlands, as shipping only takes a day or two.
Just received my Black Friday order and it came with a beautiful pouch full of proper sized samples and multiple sheet masks. They really take such good care of their customers. Truly happy and impressed!
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Josina Hillsland on Google
★ ★ ★ ★ ★ Finally you can shop all Korean Beauty products in a real store. See them, feel them, sniff them and even taste them. The shop looks so inviting. The staff is as friendly as you can imagine. I'm so glad that they're here! Welcome in Utrecht.
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