Meubelstoffeerderij De Beer - Groenstraat 146

Every time super great and friendly hoped and advised.

I would rather not have posted this review or with more positive content. For me it was very disappointing how De Upholstery De Beer reacts to the damage they inflicted on the frame of a teak chair. No responsibility is taken for damage caused and everything is denied. Preliminary stage: a vintage chair brought to the end of August for upholstery. Processing: inquired on October 21, response: "dust has not arrived yet". After some consultation, the chair will finally be ready on 5 November. Upholstery: Upholstery is neatly done except the bottom. But after a closer look, the frame appears to be damaged, piece of wood removed. Efforts were also made to remove a screw with considerable force. Which has caused a lot of damage and a bit of a beaten screw. Now the seat is attached differently than before and can no longer be removed by screws at that location. Processing: Called right away, but Mrs. said she didn't want to do anything. After reporting a complaint with photos by email, the following answer: Upholsterer has properly upholstered the chair, nothing can be done with your complaint. Then went along with the chair. She mainly talks in untruths and calls my chair 'old stuff'. And all this in a very loud tone. Result: After long waiting, paid for nice upholstery but with damaged frame and mounting. That in itself is disappointing enough, but worst of all is the relationship between Stoffeerderij de Beer and a customer who wants to solve this together in a pleasant way.