MyPalmShop Webshop - Beekweg 18
3.6/5
★
based on 8 reviews
Contact MyPalmShop Webshop
| Address : | Beekweg 18, 7887 TN Erica, Netherlands |
| Phone : | 📞 +97 |
| Postal code : | 7887 |
| Website : | https://www.mypalmshop.nl/ |
| Categories : | |
| City : | Erica |
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Adriaan Walraven on Google
★ ★ ★ ★ ★ We hadden een bananenplant van 40 cm (inclusief pot) besteld. Wat er afgeleverd werd was een plantje van 5 cm met een pot van 15 cm.
Dit kwam niet overeen met het plaatje op de website. Ik heb dit bedrijf gebeld en hun reactie was dat de planten in de winter altijd kleiner zijn. De toon was uiterst onbeleefd en uiteindelijk bood ze aan om het product retour te sturen. Dit heb ik niet gedaan, ik wil niets meer met dit bedrijf te maken hebben dat zo slecht omgaat met informatie op de website en hun klanten.
Een waarschuwing voor iedereen die hier iets wil bestellen, wat je krijgt is niet wat er op de website staat.
Edit na reactie Mypalmshop:
De shop geeft zelf aan dat de maten moeilijk te beschrijven, dat snap ik. Maar waarom bieden ze dan planten met een maat zonder enige waarschuwing of omschrijving? Dat is mijn grote bezwaar.
 We had ordered a 40 cm banana plant (including pot). What was delivered was a 5 cm plant with a 15 cm pot.
This did not match the picture on the website. I called this company and their response was that the plants are always smaller in winter. The tone was extremely rude and she eventually offered to return the product. I didn't do this, I don't want anything to do with this company that handles information on the website and their customers so badly.
A warning to anyone who wants to order here, what you get is not what it says on the website.
Edit after comment Mypalmshop:
The shop itself indicates that the sizes are difficult to describe, I understand that. But why do they offer sized plants without any warning or description? That's my big objection.
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Nina Stiene on Google
★ ★ ★ ★ ★ Good quality plants, good prices and friendly people
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Benky Climbing on Google
★ ★ ★ ★ ★ No Service, No e-mail answers, still waiting for the payed products.
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Greg C on Google
★ ★ ★ ★ ★ I was disappointed with the company. I have been waiting for the order for a long time and I do not have it yet. I write to them by e-mail several times and no one writes back. How can you care for the customer
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Simon Lavaud on Google
★ ★ ★ ★ ★ I bought Avocado of the HASS cultivar. I received seedlings that were not grafted, so they are just seedgrown avocado from the supermarket, they cannot be HASS that has to be propagated by CUTTING or GRAFT. So these avocado are a SCAM. Mypalmshop refuses to pay for shipping them back and refunding me. Very unprofessional and disappointing.
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Mark-Ethan West on Google
★ ★ ★ ★ ★ Avoid at all cost … plants arrived in terrible state and seems she only answers positive reviews … never again
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Marta Teperek on Google
★ ★ ★ ★ ★ Very happy with my experience with Palmshop and can certainly recommend!
Got our two Trachycarpus Wagnerianus for a very windy rooftop terrace several months ago. The delivery was perfect, the trees arrived well protected and in excellent shape. And so they are now - beautifully growing despite the strong winds.
Great experience! Thanks so much!
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Christo Greyling on Google
★ ★ ★ ★ ★ I ordered 2 plants and wondered how this go. I was pleasantly surprised! The processing was fast and efficient. When the box arrived it stood on its head in a long box. Some soil fell out and I was concerned. When I opened it, the plants were hidden under hay used as stuffing (very smart biofriendly). The plants were positioned on opposite sides, kept in position by two bamboo sprouts. The pots were covered in cellophane which prevented the soil from spilling out. Brilliantly done.
One areas for improvement - please supply plant and care instructions
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