MyParcel - Antareslaan 31
About MyParcel
Wij gaan beyond delivery.
Dit doen wij door een makkelijke en toegankelijke verzendservice, slimme IT oplossingen en de meest persoonlijke klantenservice te bieden. Zonder verrassingen achteraf. Iedere dag zetten we hierin net een stapje verder. Dat is wat ons onderscheidt van concurrenten en hoe wij een bijdrage leveren aan het succes van onze klanten.
MyParcel is meer dan alleen verzenden. Wij gaan beyond delivery. Dit doen we niet alleen. Dit doen we samen. Samen zijn we een grote MyParcel familie en dat houden we zo.
Contact MyParcel
| Address : | Antareslaan 31, 2132 JE Hoofddorp, Netherlands |
| Phone : | π + |
| Postal code : | 2132 |
| Website : | http://www.myparcel.nl/ |
| Categories : | |
| City : | Hoofddorp |
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Sita on Google
β β β β β Always a good and correct commucation with the IT-Support
Thanks!!
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Vera Ore on Google
β β β β β We have just started our collaboration with MyParcel and we got the perfect customer attention high quality service. Definitely we will recommend your business.
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uthayan sivanathan on Google
β β β β β Great support by Soedesh at MyParcel Plugin Support service. He is very technical and gave our company the right to the point support. Well done, Soedesh!
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Dalinmin_ζζ on Google
β β β β β I find it a pity that MyParcel does not obey the regulation of Belastingdienst regarding VAT charge of the goods/parcels sending to Non-EU countries. Belastingdienst clearly states:
βWanneer u goederen exporteert naar niet-EU-landen of opslaat in een douane-entrepot, brengt u 0% btw in rekening aan uw afnemer. Het maakt hierbij niet uit of u levert aan een ondernemer of aan een particulier. U moet wel de export aantonen.β
I am appreciated that one staff gave me a clear explanation: MyParcel provides service, therefore the VAT should be charged on the service. I understand and thus ask them to specify the costs of service and delivery costs. Because the delivery costs surely should be 0 % VAT. The other staff replied that:
βYou can always place your orders at PostNL directly. They can meet your requirements.β
And therefore they did not give a reasonable reason on charging the VAT that should not be charged.
I so do not recommend MyParcel if you wish to send parcels to non-eu countries. And I find the way one staff replies customerβs emails not very acceptable.
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Valeria K. on Google
β β β β β Thanks to IT Support of MyParcel! They are always very helpful and polite. They do their job good and fast. Special thanks to Soedesh!
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Samantha Williams on Google
β β β β β I had a problem with the setting up of my parcel shipping from Shopify and Soedesh was an aboslute Star. He helped me and answered all my questions with very clear & calm explanations :) Thank you Soedesh Now For us, MyParcel is the perfect App for Shopify shipping lables!
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Olaf on Google
β β β β β Havenβt send anything yet but the support Iβve got today is awesome! Really professional and ready with tips, tricks and explanations with lots of patience! Had a really good talk over the phone with one of the employees o/t back office as a welcome! Going to promote to other businesses!
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Miss J on Google
β β β β β delivery of my packages was late couple of times and recently one of my package with the value over β¬1200 was βmissingβ for almost a month! They donβt care!! Seriously!! Been calling many times for the investigation but the answer was very simple!. βItβs missing - we canβt do anythingβ! It was a huge package - 100x50x50 cm!! It canβt be missing!!!! Iβve called the post.nl as well but unfortunately, they are not able to give me an answer because Iβve booked my package trough myparcel!
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