Nederlandse Zonnepanelen Unie B.V. - Ceresstraat 13

From start to aftercare, the NZU performed everything correctly and well. Communication was great from start to finish. Had very good guidance and support. On the day of the installation, the technicians were neat and tidy and ready within 3 hours. After installation the aftercare was top notch. Everything was nicely explained to her. We now have the VAT back and we have to wait for our annual invoice! We are looking forward to it!

Only praise! Top company that says exactly what they do and then a little extra. Recommended to everyone!

I never actually share a review, but I think it is important to share it. I have asked the NZU for an intake through a good reference. After a reasonable intake meeting, which had already been rescheduled once due to illness of the consultant, it was difficult for the confused consultant to arrive at a correct quotation. I can confirm the story of other reviews about new panels that are / are not released and that are being rather vague about. Fortunately, it was possible to offer the desired panels after 3 times, but an uncomfortable feeling already arose at that time. Two weeks later, delivery was made as agreed. The technicians would arrive between 08:00 and 10:00 and were at the door "neatly" at 10:15. Promptly immediately on the roof to measure, but unfortunately the installation plan turned out to be incorrect. Unfortunately, I had to answer the question whether this was also communicated to me in advance. Fortunately, they immediately wanted to start laying on the roof, nice and proactive! Unfortunately they had brought different panels than those offered. Because something else was going to be laid than was quoted, I sent the mechanics home again. Of course this is not possible .... After insistence, nevertheless admitted and the NZU was allowed to issue a new suitable offer. Unfortunately, this turned out to be 200th more expensive than the original for less power. After a number of short telephone conversations and coordination with his manager, unfortunately nothing could be done about the price and I had the initial quotation dissolved. NZU, what an unbelievably lousy service. I would really not recommend anyone to work with this party, what should this be if you are a customer of this party.

After first having received a quote, an advisor later visited me. He explained everything very well to us and adjusted the quote for us as desired. Shortly after approval, the panels were placed very neatly. After the installation, we were called to ask if everything was to your liking! We have now also received the VAT refund. Really where everything went perfectly as outlined in advance. Super service and very good and friendly mechanics!

At the end of December I had an appointment with the consultant who came to see us about the possibilities on our roof. This man was kind and clear. I immediately agreed to install the solar panels. In February the time had come. In the morning, we started installing the solar panels and adjusting the meter box. Staff were very friendly and clearly competent. In the early afternoon the job was already done. A week later I called again because I had a question, I was also greeted by phone. I plan to have a few more panels installed on the other side of my roof. I am already sure that I will also have this carried out by the Dutch Solar Panels Union. As far as I'm concerned a top company!!