Nelumbo Garden - Oudesteeg 5a

Name: Nelumbo Garden - Oudesteeg 5a
Address: Oudesteeg 5a, 4053 HV IJzendoorn, Netherlands, IJzendoorn, 4053, Netherland

3.3/5 ★ based on 8 reviews

Contact Nelumbo Garden

Address :	Oudesteeg 5a, 4053 HV IJzendoorn, Netherlands
Phone :	📞 +8
Postal code :	4053
Website :	http://www.nelumbogarden.nl/
Categories :	Interior plant service ,
City :	IJzendoorn

Oudesteeg 5a, 4053 HV IJzendoorn, Netherlands

Best Interior plant service in netherlands

M	Mathieu Gossiome-ziggelaar on Google ★ ★ ★ ★ ★ I ordered 5 plants, I waited more than two months to received it after several email ,when I receive it one plant was missing and one died 12h later (photo attached) I contacted them about the plant missing but I never got any answers. After reading the comments on Google, I'm not the only one.
I	Iris Scholten on Google ★ ★ ★ ★ ★ First of all, I write this review without getting a voucher or discount. I didn’t know this was a thing? Anyways. I ordered a (small) philodendron verrucosum last Sunday and it arrived today (Friday), so 5 days! Very quick as the website said it would probably be delivered after 10 days. The day before delivery I got an email from Nelumbo Garden with a track&trace from DHL and DHL send updates on the day of delivery. I had a question about the plant right after I ordered (on Sunday) so I called the number on the website (you have to delete the 00’s and then it works fine – I see people say here in reviews that the number doesn’t work, c’mon are you from the last century?! You know how phone numbers work right?!). They were very friendly on the phone and answered immediately. But then, more important: the plant. It came very well packed with no damage from shipping or whatsoever. It looks healthy and no pests on first inspection. I always keep new plants quarantined for a couple of days to be sure. My philodendron verrucosum has 8(!) leaves and 5 new leaves are on their way. It’s beautiful. Would definitely order here again. I attached some photos. You can view them if you click on “6 foto’s”.
T	Tereza Straková on Google ★ ★ ★ ★ ★ Never buying again! SCAM!!! A cancelled the order for the plants of more than 200 euros. I got an email, that the money will be refunded in 10 working days. That did not happen. So I wrote them email again why I still have not received my money back. The same person answered, that they have holidays until 8th of August. Well, if you have holidays why is even someone answering the emails? :) And why that person can't refund me my money?!? This is a such a scam. I have never experience such a non-professional behaviour. It's horrible and sad at the same time.
A	Amy Weafer on Google ★ ★ ★ ★ ★ Unfortunately the delivery is extremely slow. They have a delivery schedule on their website but a friend of mine sent me a link to the plant (Alocasia Maharani) and I went straight to the link to purchase and didn't see this and there is no mention of the very long wait time when checking out. The delivery took over a month to arrive which would be well outside normal delivery times from mainland Europe to Ireland where I am. I could accept this if the plant arrived well and would re-purchase from them again knowing delivery was a little slower. However, the plant on their website is an adult (or at least would be described as a well established young plant.) with 4 leaves. Unfortunately what I received is a juvenile two leaf plug that was potted into a much larger pot which I will have to downsize to a 2 inch for the health of the plant. Unfortunately this is a a baby plant being advertised as a more mature plant.
R	Renata Narloch on Google ★ ★ ★ ★ ★ Great selection of plants with affordable price. Great packaging so plants suffer no damage at shipping. What I see as negative is extremely long waiting time. Also, two of my seven ordered plants came with rootrot (roots fell of completely when I took the plants out of the pot and it was obvious that they rot long before they were shipped). One of the plants came with stem rot and I have no hope for this one. So eventually I got 4 healthy plants for the price of 7. Not sure if I would recommend the shop. Plants that I did get as healthy, they look really well and I'm very pleased with the purchase.
R	Riniel on Google ★ ★ ★ ★ ★ Overall a bad experience. I had to wait 2 weeks for them to send everything after I emailed them and received no answer. They send it 3 days after my email. When I ordered there was no mention of this delay on their website or in my order confirmation.They send me my order and a plant was missing. They said they did not have one of the plants I ordered even though it was still on their website... I asked if they can send it later on but I received no answer. The quality of the plants was barely ok. Here in the NL their prices are not considered cheap just normal. So I would expect fuller/nicer looking plants as you would get them in a nursery. When I commented on their instagram (in EN) the person who runs their page (Matthijs), deleted my comment and send me a private message just asking "are there any problems" in Dutch. I understand that mistakes can happen etc. That maybe the plants had bad leaves and were not really full. However I don't accept the lack of professionalism.
H	Hubert Lacrance on Google ★ ★ ★ ★ ★ A lot of delays… one month to receive the plants is announced but I have some orders from last year still not delivered (we are in March and I don’t live far!!!) Clearly a lot to improve on that, despite a nice selection of plants on the website and very good prices. Quality is ok, not always excellent (size and roots) but they seem to be pest free and I never received a dead plant.
M	Marie Desmaison on Google ★ ★ ★ ★ ★ I wasn't sure about ordering online but I am pleased with my purchase : 3 healthy philodendrons including a monstera albo with beautiful variegations, more than I could wish for. All of them were carefully packed and did not suffer from the travel. I got in touch with the staff by mail and phone and they were very kind and helpful. I will order from this shop again with no hesitation!