Papa John's Pizza - Kruisweg 640

Orders are accepted even if the store is closed misleading the customers.

Too bad service from papa John's Hoofddorp, didn't expect it : I ordered pizza two days in a row, last Friday & Saturday and here is my ordeal. Friday delivery was quite late and when asked delivery guy told they are quite busy and pizza we received was quite cold as well. Next day we received some friends so I ordered pizza again but this time no one turned to deliver pizza even after one hour, called few times but no reply so I decided to go to shop to collect myself and to my surprise my ordered pizza was still there and in very cold state. When I asked for manager to make a complain, got a reply that owner is in Amsterdam and not available, when I insisted to make a complain the guy was quite rude and told me " take your pizza and go away". Listening to this another girl came to counter and tried to sort things out. When I told her I don't want cold pizza and want to cancel my order, she replied that she can not do anything and if I don't want pizza there will be no refund as I did order from online portal and not from the store so its my choice to take it or loose it. I told her that I want to make an official complain to owner as I can not use this pizza and want to cancel and get my money back.  Listening to that she noted down my details and told me owner will call me next day but it is now 3 days still no call form anyone. So my advice to all customers from papa john's Hoofddorp. 1) Don't order pizza from them. 2) Even if you have to , don't do online. 3) Pay them only when you receive order online in good state. 4) Never expect a good service from them. And advice to papa john's, please sort out your business specially your service otherwise there will be no business left.

Please contact me! My order was not delivered, I made two calls, the staff promised me they would deliver within 20 minutes, but until midnight, I didn't receive my order. Tried many calls, but all of them were no answered!

Situated in the very center of Hoofddorp(NL). Ordered Tandoori chicken pizza and chicken peri peri nuggets. Came with BBQ sauce and cheese sauce. Extra sauce will cost money. Took around 25 mins to prepare the order. There is a decent seating arrangement inside with high tables. Pizza was good and unique. I liked the peri peri nuggets more, because they weren't regular processed nuggets, but felt like fresh and soft. The outside coating was good. The staffs spoke English. Staffs were mainly some teenagers. Little strange to neutral in their attitudes. There is also a small WC inside. They accept bank cards. Overall good

Usually the joint is open upto late ....so is a convenient option around 10 11 in the night

Today I ordered The Works (Stuffed L) and Chicken Shoarma (Original L) using the "2 for Tuesdays" deals. I picked up and came home at 6:15. But The Works pizza was just Original. so I called the store and The staff said that their store don't have Stuffed pizza menu and asked me to come and get 2 euros. When I went to pick up the pizza, none of the staff told me about it. I don't want to go there for 2 euros. Time and car oil are a waste. I will never buy again at that store.

By far the worst food delivery experience in my life. The food took 2,5 hours to deliver and when it came, half my order wasn't delivered. So I literally got ripped off. And obviously the food that was delivered was completely cold and tasted afwul. If you want to ruin your night and throw your money out the window order, otherwise go with the competition.

I just got their vegan spicy chicken pizza.....impressive even looks like real chicken (this confused me soo much I have to offered a piece to my friend to let me know that was in fact not chicken ?) Definitely this is not the last time i’ll be ordering this