Primera Spaarndammerbuurt - Nova Zemblastraat 565
3.1/5
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based on 8 reviews
Contact Primera Spaarndammerbuurt
Address : | Nova Zemblastraat 565, 1013 RJ Amsterdam, Netherlands |
Phone : | π +8977 |
Postal code : | 1013 |
Website : | https://m.facebook.com/Primera-L-A-343621412760236/posts/%3Fref%3Dpage_internal%26mt_nav%3D0%26locale2%3Dnl_NL |
Categories : |
Store
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City : | Amsterdam |
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Bouke Bergsma on Google
β β β β β Not too much choice in office supplies. OK smoking stuff range, I guess, but I don't smoke :) I come here to send and collect my parcels. They're trying but they're not very efficient; there's just a very large stack of parcels and they have to search all through it for every customer for received parcels. There's often a line to the door. I've had multiple occasions where they've been simply unable to find my parcel, only to find out the next day (after I brought the track&trace evidence) that it had already been delivered all along.
They *definitely* need a better system. But oh well, I guess in the end all my parcels got in and out OK, so whatever... I just hope they improve their efficiency or alternatively that PostNL find another spot in the area with more room and better processing.
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Emiliano Fernandez on Google
β β β β β It is the second time that this store refused a package for me of 60cmx30cm. Apprently, it is too big for their standard. Now my package is waiting near Dam Square, in another PostNL location which is not convenient.
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laura saenz on Google
β β β β β Can't send or receive big packages from this store. For small packages is all ok!
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Timmy Mac on Google
β β β β β Wish I had seen the reviews before... Tried to return a 40" television at this listed return point on PostNL and Primera and although they are contractually obliged, they refuse the return. They even said to go to AH, but AH doe not have a pickup point for PostNL... I have followed up with PostNL with a complaint and I suggest that others do too
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Black Pineapple on Google
β β β β β guarding the door not letting anyone in, ok 5 mins close to closing time but we all work most finish at 17:30 and ir start at 9 am so hard to get there is one only works in the area.
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Joshua Towing on Google
β β β β β Absolutely horrendous service!!
Two times when I have gone to this establishment and both times workers treated me like garbage for no reason. The boss who works there is as petty as they come and does not know how to treat others with respect even if it hit him in his face. I still am shocked at how poor they treat customers at this Primera. You might as well go to post nl themselves before you give your heard earned money to such a horrid establishment.
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Joris Bruring on Google
β β β β β Love this local store. There is a little post office inside for PostNL, I'm used to picking up my missed packages here and send out mail as well.
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RoAnne de Weerd on Google
β β β β β Review EDIT: I just went to pick up my package (that I supposedly picked up the 25th but the slip says it was delivered the 27th- when I went in and was told itβs not there without the curtesy of even checking. Why would the slip say itβs there? Anyway, tried again today and found out My package was sent away because βI gave a rude reviewββ¦. Does that make sense to anyone? Apologies if I hurt anyoneβs feelings. I see my feelings are reciprocated in other reviews and they should maybe be used as customer service optimization rather than flat out going against the terms of the package slip. Very very oddβ¦
Original review:
Iβm sure itβs annoying for the shop to deal with packages all day. But they arenβt helpful at all, each time in Iβve had a very unpleasant and unhelpful experience. I will choose other shipping options outside PostNL for that reason alone
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