Rebel House - De Stenenmaat 1

Name: Rebel House - De Stenenmaat 1
Address: De Stenenmaat 1, 7071 ED Ulft, Netherlands, Ulft, 7071, Netherland

3.5/5 ★ based on 8 reviews

Contact Rebel House

Address :	De Stenenmaat 1, 7071 ED Ulft, Netherlands
Phone :	📞 +79
Postal code :	7071
Website :	https://rebelhouse.nl/
Categories :	Furniture store ,
City :	Ulft

De Stenenmaat 1, 7071 ED Ulft, Netherlands

Best Furniture store in netherlands

C	Claudia Liberova on Google ★ ★ ★ ★ ★ Hele slechte online webshop. Het zou twee maanden duren voordat ik mijn aankoop geleverd zou krijgen, waarna ik een mail kreeg dat het nog twee maanden langer gaat duren! Bestelling inmiddels geannuleerd en 10 dagen later nog steeds geen geld terug ontvangen terwijl het 'binnen 1-3 werkdagen' teruggestort zou worden. Onbegrijpelijk... Very bad online store. It would take two months before I would receive my purchase, after which I received an email that it will take another two months! Order has since been canceled and 10 days later still no refund received even though it would be refunded 'within 1-3 working days'. Incomprehensible...
N	Nina Allard on Google ★ ★ ★ ★ ★ Meest nalatige klantenservice.. defect artikel geleverd maar geen enkele service om het op te lossen. Inmiddels al verschillende telefoontjes gepleegd en mails verstuurd, maar nog steeds geen oplossing. Most negligent customer service..defective item delivered but no service whatsoever to fix it. Have made several phone calls and sent emails, but still no solution.
B	B Rantong on Google ★ ★ ★ ★ ★ Hanglampen besteld, volgende werkdag geleverd ondanks de drukte. Ik heb ook eerder een spiegel besteld, daar zat een lange levertijd op, dus geannuleerd en andere spiegel besteld en die is er hopelijk over 2 weken. So far so good, mooie site met leuke dingen! Hanging lamps ordered, delivered next working day despite the crowds. I also ordered a mirror before, there was a long delivery time, so canceled and ordered another mirror and it will hopefully be there in 2 weeks. So far so good, nice site with nice things!
S	Suzan Karaca on Google ★ ★ ★ ★ ★ Bestelling gedaan en was supersnel geleverd. Helaas beschadigd, maar dit kan gebeuren. Ik heb ervoor gekozen om het terug te sturen en wenste geen vervangend artikel, wat mij €4,95 heeft gekost. Prima, volgens de webshop zou het geld er binnen 3 werkdagen na ontvangst opstaan. Helaas, na 4 werkdagen geen geld. Mailtje gestuurd en het zou opgepakt worden. 3 werkdagen later maar eens gebeld en ik voelde me afgewimpeld met de woorden, ze is er vandaag niet je wordt morgen gebeld. Net voor 1700 de volgende dag zelf maar gebeld omdat ik niet zag dat er iets veranderd was in de retourstatus. En tadaa na dit telefoontje staat de status wel ineens op teruggestort. Nog geen geld, maar dat lag aan de bank zei de mevrouw van de klantenservice. Ik heb Rabo en dat daar nog nooit meegemaakt maar goed. Ik kreeg vanmiddag wel netjes een mail om mijn Kiyoh review aan te passen zonder dat er iets was opgelost.... Niet erg netjes of wel? Kortom bijna 2 weken wachten op mijn geld en heb daar ook nog eens 4,95 voor betaald omdat zij een beschadigd artikel hebben verstuurd. Eens maar nooit meer Placed the order and it was delivered super fast. Unfortunately damaged, but this can happen. I chose to return it and did not want a replacement item, which cost me €4.95. Fine, according to the webshop, the money would be there within 3 working days of receipt. Unfortunately, no money after 4 working days. Sent an email and it would be picked up. 3 working days later I called again and I felt turned away with the words, she is not here today, you will be called tomorrow. Just before 1700 the next day I called myself because I did not see that anything had changed in the return status. And tadaa after this phone call the status is suddenly refunded. No money yet, but that was due to the bank, said the lady from customer service. I've never experienced Rabo and that there, but good. I did receive an email this afternoon to adjust my Kiyoh review without anything being resolved.... Not very neat, is it? In short, almost 2 weeks waiting for my money and I also paid 4.95 for it because they sent a damaged item. Once but never again
O	Okan Yilmaz on Google ★ ★ ★ ★ ★ Passer commande début janvier, pour être livrer fin janvier… fin janvier je reçois un mail disant que finalement ce ne sera pas avant le 10 mars. Soit deux mois d’attente. J’ai hâte de la recevoir et surtout en bon état! Je ne commanderais plus jamais sur ce site malheureusement. Place an order at the beginning of January, to be delivered at the end of January… at the end of January I receive an email saying that finally it will not be before March 10th. That's two months of waiting. I can't wait to receive it and especially in good condition! I will never order from this site again unfortunately.
Z	Zhanna Smirnova on Google ★ ★ ★ ★ ★ They delayed delivery for 5 months!!!!!!
M	M K on Google ★ ★ ★ ★ ★ Excellent, I have 2 armchairs from them, so stylish and comfortable ones. The delivery was bit longer, but they were very helpful during the delivery process and the delivery itself. Door to door.
O	Olga Chekalina on Google ★ ★ ★ ★ ★ I have had a terrible experience with this online store. 2 orders which both went wrong. After completing the order I have received a call that the items I ordered weren't actually in stock and will not be which is very frustrating. Then finally some of the items which I received I wanted to return and the whole package came back to my address. Seems like their warehouse is not around to receive the goods. Second order was even worse. Again incorrect delivery times. On the website it stated 5-15 days and in reality it's over 40 days. When emailing, calling I got absolute no help, rudeness and excuses back with no solutions beneficial to me. Emails were not replied for days. What a horrible store and especially service. Any they state that they care about their customers happiness. I wish that was true.