Republic Dutch® - Oudegracht 204

3.8/5 based on 8 reviews

Contact Republic Dutch®

Address :

Oudegracht 204, 3511 NR Utrecht, Netherlands

Phone : 📞 +8887
Postal code : 3511
Website : http://republicdutch.com/
Categories :
City : Utrecht

Oudegracht 204, 3511 NR Utrecht, Netherlands
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Sebastian Skeete Mc Leed on Google

A friend bought a bike from him and it was not like it should be. Durable. When you spend alot of money on a bike it must last. And now he called me and threatened me that "he will see me soon " after that he called me again with a woman voice speaking only negativity. If he doesn't stop right now, I'll go to the police and report. And I'll post everything here that he does. So stop digging your own grave.
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Tirza Lowensteyn on Google

If you are a prospect buyer this is a MUST read. Letter to the owner. I have kept quiet for a while, but seeing the obviously alias reviews on your site and the anger it caused in my family are making me go public with my reviews.this is a mama bear! I hope dear bike owner you are not responding to my review in your usual condescending manner, but actually choose to look inside yourself and search within yourself for solutions. For 2 years I have walked past your store in awe for your cool looking bikes, dreaming of owning one. We stepped in the shop now almost a year ago and I wish we never had. I have to say you have a flair for style and you are a great sales person. As most “new business” sales people you are great at selling value and the beauty of your product in an almost narcistic way. However most sales persons need to have a person behind him that deals with making sure the product leaves the door in a quality fashion and deals with customer issues. Our story dear readers you can read on other threads, that is not what my post is about. It is about the after math of how a young person wanted to have a very nice bike, now is thinking of how he can change the bike to remove Logo’s and everything else he selected with so much passion and love. A young person who loves to ride a bike, who has strong legs and bought a bike he thought (as he was told by you) that would be perfect for his 2 meter high frame. How was is different. After multiple tries with you to resolve the issues with the bike,we went to a proper bike store. We uncovered not only that he had fixed many of your bikes with serious issues and similar experiences. He uncovered that wrong bolts were used, the radar wheels were not properly aligned and needed to be replaced as them being not aligned were pulled and broken. The bill 250€ on a bike that was brand new was just another cost to make the sadness around the bike go away. So although you did give my child a new frame, not because he did anything wrong, but indeed you delivered a faulty product, you also do not know how to put components together. A word of advice: 1. keep designing and selling you do that well! 2. Employ a good bike technician to put the bike together, 3. engage with bike stores in your direct environment treat them with respect and learn from them.! 4. Listen to your customers or better hire someone who deals with them in a good way. Stop being condescending!!!!! 5. Make customer satisfaction a real priority for you, this is not what you say, this is what you do! I think realistically my child will now use his bike(4 months after first delivery), but little that you can do now to swing him back to being a fan and advocate! Too bad as he would have been great!
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ramalho sandra on Google

My husband and I got two bicycles from Republic Dutch. We were able to design our own bicycles based on our personal taste and our needs. They look fantastic and they are light weight and fast. We are very happy with them. We want to thank Amin (the owner) for being so friendly and at the same time so professional with us.
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George Tsachouridis on Google

It is perfect to ride a bike when the bike is made for your size and your type of body. This is exactly what you can do by republic dutch. Really high quality materials and nice design. Professional people very heplful and with a lot of experience. Ik ben echt tevreden met mijn nieuwe fiets. Thanks
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Geert Nollen on Google

Recently did a Bike Fitting at Republic Dutch. As I've bought a 2nd hand bike I wasn't sure about the best fit and therefore went to RD. The bike fitting was very professional and Amin was really helpful in looking for solutions to adjust my bike (needed new saddle & handlebar) and in 2 hours we fixed everything. Would definitely recommend this store for a bike fitting or any other bike related questions and help!
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Mary Koranda on Google

Beautiful showroom, pleasant customer-oriented service. Usually having troubles with choosing what is good for me, I found full and patient support in this place. I never get tired of enjoying the sophisticated details that were made for me with such great attention, thanks to which my bicycle feels truly personal :)
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Jim bakkenes on Google

The staff is very knowledgeable, patient and friendly. They always have time to answer any questions and point you in the right direction. With their outstanding customer service, it's the only bike shop in Holland go to. I absolutely love my bike.
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Jeffrey van den Broek on Google

I recently bought an Icon 3 e-bike at Republic Dutch, and I am more than satisfied with my purchase and the service that Amin provides to his customers, but he prefers to call them ambassadors. Amin makes getting a new bike a whole experience. He keeps you up to date about the manufacturing process, and on the day that you can pick up your brand new bike, he will take all the time of the world to explain everything about your new bike. This is my first Republic Dutch bike, and probably not my last!

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