Tel Brokers - Buitenveldertselaan 101

Zeer fijne makelaar die meedenkt met de wensen en uiterst behulpzaam te werk gaat. Tijdens zoektocht naar nieuwe woning met verschillende mensen van Tel Vastgoedmanagement contact gehad en altijd als zeer vriendelijk en professioneel ervaren.

Friendly staff great qdvice

a very positive and professional experience of selling my house with Monique.

Got advised to contact this broker to sell my apartment; unfortunately never heard from them again after an initial conversation by phone and an apparent visit to the property. Tried calling, whatsapping, but got no reply. Very unprofessional

I can’t say a bad word about Tel Makelaars and in particular, Adil. He helped me the whole way and everything from the initial viewing to the final check-in was totally clear and professional. Thank you again Adil & Tel Makelaars we love the new apartment! Deri & Maddie

0 stars, 1 star is generous. Moved into a newly renovated apartment, on Eerste van der Helststraat in Amsterdam. No Internet. In the 21st century. Had to contact them to get the builder back to dig up the walls to find the cable and connect it. Great start. Next; leak in the toilet ceiling. Every time upstairs apartment showered. Had to contact them for repair. When I dared ask a builder to look at it myself, I was put in my place and told they had to decide if any damage fell to them or if I did it myself. Yes, I flooded my own ceiling?! Well clearly the decided it’s was me as 1.5 years later, it’s still not repaired. Nice shower room…impractical set up. No shower door, so water goes everywhere. The door has not been painted with the correct paint, is peeling, swollen and the wood is rotting. Contacted them. ‘Assessor’ came out. Then nothing. What’s next? Ah yes, the apartment upstairs being renovated. After a particularly heavy rainstorm, wake up and 5am to brown water steaming down the bedroom walls. Mad dash to rescue the furniture. Notified the agency but had to contact builders myself to get the repair done upstairs to stop my apartment being ruined further. Rendered bedroom unusable for 3 days whilst I dried it out myself, had to sleep on the sofa. Several emails with photo and video sent, no reply. Ceiling and walls are stained brown and are quite frankly disgusting. Following week hear an odd noise in the kitchen. Another leak from the ceiling. Enough water to fill a mop bucket. Managed to grab the builder and he fixed it. But not before my kitchen wall took on a lovely level of damp. Again, emailed them with pictures and video, no reply at all. Let’s not forget the fact said builders don’t lay dust sheets or protect the area. The entire stair well filled with cement dust and the navy blue carpet turned white. Couldn’t walk down the stairs without it staining your clothes. Mailed about that to which I did get a response…that it would be cleaned when the work was complete. So in 4 months time. You want us to live in this asthma hazard for 4 months?! Another agent picked up the same message and sent a cleaner round (who only hoovered the carpet, the stairwell walls are still sticky and filthy). How could I forget the poor ventilation. Anytime downstairs cooks, smokes, even farts, my apartment reeks of it. In all seriousness, my BF has asthma so the cigarette smell really affects him, it’s choking. Told them about this. They did…precisely nothing. Well, Mr. Assessor came again which led to more nothing. Had a broker when renting this place, she has also tried to contact them and been ignored. Had reviews she wrote and left on Facebook and Google removed, which they will likely try to do with this one. Oh and don’t bother to call, they never answer then phone. At this point I reckon they are screening. During the period of the last 2 leaks, though they have wilfully ignored me, they have managed to email me notification of a rent increase. So someone is working there! Why do they not respond? I can only speculate it’s because they may be obligated to notify the building owner of such issues and the costs they incur so better to ignore it and feign tenant bliss?! I suspect they will try to delay repairs and do it at the same time and they fit and paint upstairs so the costs can be masked and rolled into the renovation costs. Just my suspicion. What can I call this? Mismanagement seems an understatement. I’m living with rotten walls and mould for crying out loud! And the rent is not cheap, let’s just call it premium pricing. They clearly do not care about the properties in their charge nor the conditions for the people living in them. Amsterdam is a fast market, they can re-let in a matter of hours. Clearly they care only about their money. Whatever this level of unprofessionalism is called , it’s utterly disgusting and I would implore anyone to seriously consider both allowing these clowns to let their property or rent from them.

Verry bad people and communication, they say let me alone in the cold. they don't solve problems they don't solve the promised problems, they are just there to make their money. They almost don't respond to e-mails from telephones. very useless where they only cheat the citizen pay. I say all of this based on what I've been through. I absolutely advise against it, even if they come up with the most attractive offer they will find a way to cheat you. And the picture is one of the 10 problems we have. If you have any problems go to (stichting Woon!) that's a powerful way to solve the problems if they don't want to!

Very satisfied with Tel Makelaars. Recently rented my third apartment through them.Good communication neat and quick handling. They' re happy to help.