Texelhopper - Spinbaan 6

Name: Texelhopper - Spinbaan 6
Address: Spinbaan 6, 1791 MC Den Burg, Netherlands, Den Burg, 1791, Netherland

2.7/5 ★ based on 8 reviews

Contact Texelhopper

Address :	Spinbaan 6, 1791 MC Den Burg, Netherlands
Phone :	📞 +78
Postal code :	1791
Website :	http://www.texelhopper.nl/
Categories :	Transportation service ,
City :	Den Burg

Spinbaan 6, 1791 MC Den Burg, Netherlands

Best Transportation service in netherlands

T	Tristan Djenger on Google ★ ★ ★ ★ ★ Scam. You pay beforehand and they never pick u up!! We paid 10 euro and no single taxi was provided!!
W	W on Google ★ ★ ★ ★ ★ If you want people to find your bus stop then list the address! Otherwise, we use google maps and the name of the stop and we’ll that means we were in the wrong location and no bus.
V	Vinit Patidar on Google ★ ★ ★ ★ ★ Not even worth to give them one star, one of the worst thing to do by any tourist is to buy their tickets thought of using their services on island, called them to book and wait for 50 mins nothing arrived at the stop and nothing has been booked by lady even saying that the texelhopper is on our way in 6 mins. Taxi didn't show up, called them for refund and even mail them no response yet. Absolutely carelessness by texelhopper team.
R	Richard Skellern on Google ★ ★ ★ ★ ★ A warning to tourists: DO NOT BOOK THIS SERVICE. We arrived at Texel at 16:55 and were told that the bus we had booked for 17:00 had already left. When we complained about this we were told - "you should have arrived sooner, the bus goes whenever the driver wants". The staff we spoke with were INCREDIBLY rude, and insisted that although we had a pre-booked ticket which stated the bus would leave at 17:00, we should have arrived earlier because timetables are for 'guidance' only. I feel this experience really spoiled our first experience of Texel, and it is clear that this company is acting criminally in the pursuit of easy money from unsuspecting tourists. We ended up having to pay a lot more for a taxi to our destination, during which the driver informed us that TexelHopper do this frequently to tourists after taking online bookings. UPDATE: Having spoken to their office a day later, I can confirm that this company has NO regard for tourists. I was again very rudely told that the whole situation was my fault, for not having waited around for another bus that was scheduled to arrive AN HOUR later. Of course, nobody had told us to do this at the time. A taxi driver on the island has subsequently informed us that this company often does this to tourists new to the island, and has a bad reputation amongst people who live there.
T	Tarek Seifert on Google ★ ★ ★ ★ ★ Pretty good, we are tourists and the service was good, friendly and on time. Just book in advance and don't bother with the app
M	María Par Bertrán on Google ★ ★ ★ ★ ★ Worst service ever. You need to book at least 30 mins in advance and you never know if they will arrive or not. They cancel two of our trips without reason only 5 mins in advance You can not commit to any plan as you never know if they will finally arrive or not (and at which time) Customer Service central phone number is also a disaster. They don’t give any option and they just said “it is cancel. You need to take another one, 1 hour from now. Service is really bad. They are not really caring of customers, and they are not prepared for tourism
e	elakiya manavalan on Google ★ ★ ★ ★ ★ Worst this is scam not even worth to have 1 star. We have to book 1 hour advance. No proper location in app. Booking never confirmed no status of your booking whether it's confirmed or not. When you wait it won't arrive to stop, if you call customer care is on the way but never picked up. Worst worst service please don't go with this options and also amount is wasted. Finally we fed up and returned because we couldn't see any places in texel Island with public transportation. Worst public transportation in texel compare to whole Netherlands.
G	G. Sep on Google ★ ★ ★ ★ ★ Poorly designed system. You must book in advance. The shuttle won't stop to help you when at their designated stops. Even if they see you waiting for them fully loaded with suitcases. All you get is a sun burnt barely readable post exclusively in Dutch in an international tourist destination for a website that doesn't even load. If your phone is dead or has no signal, then good luck.