The Clean Brothers Laundry - Westerstraat 26

Tidy, well lit, and the posted instructions are clear. Coming from the states this was the most I've ever paid to do laundry, but it was worth for the level of quality and reliablity offered. I'd recommend more explanation around the soap (which is included, a nice touch). Soap is sitting in a bucket and was not dispensed from the machine pictured. What do you do if the soap runs out? Also how much soap is enough?

Great launderette, open 7 days a week. Friendly and professional service. Also great street and area to walk around. You can leave your wash and go for a walk or coffee, come back and your clothes will be clean and cupboard-ready. Good prices too.

We used the drop off service and it was great. The lady was so helpful and our clothes were ready on the same day. I think my whites are a little whiter! Thank you

Was there at 1pm to get clothes washed. When asked, the lady said she was leaving at 5pm so I came back at 4:30pm to pick them up and she had left. Just before 5pm more people showed up to collect their clothes just to leave empty handed. Waited past 8pm when it closes and no staff came. Thanks for wasting my time in this beautiful city. Had to change plans for the day after because of this. Thanks for wasting my time.? In response to feedback. She did not warn everyone. She told me 5pm and I was not the only one ending up waiting there until 8pm in hope of someone returning. Good news is I got my clothes back the day after (today) although not even a discount was offered for the massive inconvenience. On a side note the employee today said he thinks she panicked and went home early. With the cost of changing flights like I had to do and train tickets like another couple had to do because of the mess, I can understand why she didnt show up for work this morning.

We visited from out of town and chose this place based on positive reviews, so we feel it’s important to share our experience. We dropped off laundry around 1pm and was told it would be ready in 2 hours but could pick it up any time before 5pm. We chose this service instead of washing our own laundry since it was reasonably priced and allowed us to continue on with our vacation. We returned just after 4:30 and the lady who had taken our clothes had clearly already left, which was confirmed by a someone doing their own laundry (since they stay open until 8pm for self service). This person told us she left stating she “had to leave early for an appointment”. We came back before 8pm and spent 40 minutes waiting/hoping she’d be back at the end of the day but no luck, not to mention the phone number in the website didn’t work. We had to change our travel plans the following day to pick up our laundry in the morning. The man working the next morning said she probably left early due to traffic concerns from the transportation strike. As the reviewer below noted (who we waited with for some time) this was a huge inconvenience and clearly no excuse can be made because she stated 5pm pickup to 2 couples. As tourists, we were aware of this transportation strike and made accommodations based on it. You would think a local would as well. On top of this, the man wouldn’t even offer any sort of discount for the inconvenience. He instead offered to keeps the clothes and call the the owner but apparently the owner and the lady were “out of town” so he had no idea when they would get back to us. We rely heavily on reviews when we travel for food, services, etc and wanted to share our experience. We may as well have done self-service due to their unreliable customer service and the amount of time we spent there regardless.

This place was perfect. Straightforward (just follow the directions), powdered soap included in the cost, machine takes bills and coins, nice and clean, and staff was helpful and friendly. I decided to do my own laundry, though they offered to do it for me. A weeks worth of clothes would have cost around 150 € to have the hotel do it (7 pairs of socks, 7 tshirts, etc). This cost 12 € for 2 washers, and 3 € for a dryer. Was in and out in around an hour. Perfect!

Great place, the owner was really kind to explain how it works. It's quite easy and there is also a how to do guide in English. Unbeatable prices, 6€ for a wash and 2€ for drying 20 mins

Place was great clean and there is a lady on staff that was super attentive and nice very helpful with setting the machines up for us. The washing machines are 6 euros including soap and if you want softer it’s extra 50 cents for a cycle of 40 minutes. The machines are really good quality and wash very nice. The driers are 3 euros and big enough to put to loads together and they are 24 minutes. They also have laundry baskets available for use. Overall great clean place to do the musts of life while on vacation. Lots of reading materials while you wait