Thermo Totaal Kunststof Kozijnen - Klavermaten 5
4.2/5
β
based on 8 reviews
Contact Thermo Totaal Kunststof Kozijnen
Address : | Klavermaten 5, 7472 DD Goor, Netherlands |
Phone : | π +777 |
Postal code : | 7472 |
Website : | http://www.thermototaal.nl/ |
Categories : | |
City : | Goor |
S
|
Super Rocker on Google
β β β β β Bij Thermo Totaal een afspraak gemaakt voor een offerte opmaak. We werden 2 uurtje voor de afspraak nog even gebeld om te verifiΓ«ren dat we een afspraak hadden. Wij wachten en wachten maar helaas is hij nooit op komen dagen, nog geprobeerd te bellen maar kregen gelijk de voice mail ervoor. Ook hebben we nog een berichtje gestuurd, hier is ook nooit meer op gereageerd, geen boe of bah! Dit klinkt mij niet erg betrouwbaar in de oren en sluit wel aan bij de andere negatieve reacties hier.
Made an appointment at Thermo Totaal for a quotation. We were called 2 hours before the appointment to verify that we had an appointment. We wait and wait but unfortunately he never showed up, tried to call but immediately got the voice mail for it. We also sent a message, this has never been responded to, no boo or yuck! This doesn't sound very reliable to me and does match the other negative reactions here.
|
E
|
Erwin van Wingerden on Google
β β β β β De kwaliteit van de spullen is goed, installatie kon binnen enkele weken en mooie producten. Alleen de communicatie rondom de subsidie gegevens ging moeizaam.
The quality of the items is good, installation was possible within a few weeks and beautiful products. Only the communication about the subsidy data was difficult.
|
g
|
gertjan snel on Google
β β β β β Vorige week hele huis laten doen van begin tot t einde perfect en superstrak wat een team!!!!bedankt voor de service was perfect en gellig!!!!!!
Had the whole house done last week from start to finish perfect and super tight what a team!!!! thanks for the service was perfect and gellig!!!!!!
|
S
|
SΓ©verine Hendriks on Google
β β β β β Tevreden over eerdere kozijnen en de service. Goede kwaliteit.
Alleen vreselijk slechte communicatie. Uiteindelijk word dat opgelost, maar zou zo niet hoeven.
Satisfied with previous frames and the service. Good quality.
Just terribly bad communication. This will eventually be resolved, but it shouldn't be.
|
F
|
Fred Niesthoven on Google
β β β β β De firma Thermo Totaal heeft een fantastisch werk afgeleverd. Het hele huis voorzien van kunststof kozijnen incl de schuur. De communicatie verliep heel prettig, hebben ons goed geadviseerd en hebben fantastisch werk afgeleverd. Er waren een paar kleine aanpassingen cq gebreken maar dit wordt zonder problemen opgelost. De monteurs waren vriendelijk en erg spontaan. Ik kan iedereen Thermo Totaall aanbevelen.
The company Thermo Totaal has done a fantastic job. The whole house is fitted with plastic frames, including the shed. Communication was very pleasant, they advised us well and did a fantastic job. There were a few minor adjustments or flaws, but these are resolved without any problems. The fitters were friendly and very spontaneous. I can recommend Thermo Totaall to everyone.
|
H
|
Hans Verschuren on Google
β β β β β Een heel prettig bedrijf om mee samen te werken. Vanaf het eerste gesprek tot en met de oplevering van de klus. Er werd actief met ons meegedacht en we kregen goede adviezen. Het uitvoerend personeel was bijzonder vriendelijk. Harde werkers, voor wie niets teveel was. Er werd zeer vakkundig en precies gewerkt en wij waren dan ook bijzonder verrast door het eindresultaat. Het was mooier geworden dan wij ons hadden kunnen voorstellen.
Wij kunnen dit bedrijf dan ook van harte aanbevelen.
A very pleasant company to work with. From the first meeting up to and including the completion of the job. We actively thought along with us and we received good advice. The executive staff was particularly friendly. Hard workers, for whom nothing was too much. The work was done very professionally and precisely and we were therefore particularly surprised by the end result. It was more beautiful than we could have imagined.
We can therefore heartily recommend this company.
|
M
|
Marco de Koning on Google
β β β β β Great company to work with.
Very kind people and high quality products.
We are super happy with our new windows and door
|
A
|
Anna L on Google
β β β β β I had a lot of things go wrong, that the company had to work to resolve. The story:
The salesman was impressive, gave me a good feeling and I was looking forward to my new windows and doors. I ordered 5 new windows/doors that they planned to fit over 2 successive days. The guys left after 5 hours of work on the first day with the status as follows:
- out of the 5 windows/doors, only 3 were fitted as 2 of them they measured incorrectly
- 1 door that was fitted was not the one I ordered. I ordered one with a PVC panel in the base deep enough to fit a cat-flap. The door they fitted has to be replaced as the panel was not deep enough.
- of the 3 doors (2 normal doors and one big sliding door) that were fitted, only 1 of them was finished properly. The frame and wall around the big sliding door was left in an unacceptable state
- the workmen did not carry all the rubbish out to the container. Hence I was left carrying an old aluminium frame down 2 flights of stairs myself. I am a small female and this is NOT what I paid for when I signed the contract.
Due to all the problems, the company made an appointment to come back one month later and finalise the work. During this appointment the work was finished and I was happy with it. The workmen themselves were also very pleasant and tried their best to make up for the bad situation. During this second visit there was an accident during which a large pane of glass from my bedroom window was dropped from the third floor and smashed in the garden. This horrified me as I have dogs and there were millions of pieces of glass. However the guys did a great job at cleaning up and I understand the accident happened partly due to the age and quality of the old windows.
Finally the company offered me a discount to compensate for all the problems and stress which I appreciated.
So - in the end after a lot of unnecessary stress due to incompetence, I did at least get beautiful windows.
I also would like to highlight to potential new customers that Thermo Totaal offers a financial incentive for good reviews by sending an email with their invoice asking for a review to be given and stating there are 3 prizes of 150 EUR each in dinner vouchers for the best reviews. So yes, this is really a company with high standards and a lot of integrity, and all the reviews on google and solvari are completely authentic and straight from the heart :-).
|
Write some of your reviews for the company Thermo Totaal Kunststof Kozijnen
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Plastic fabrication company,
Nearby places Thermo Totaal Kunststof Kozijnen