Tuindeco International BV - Europark Allee 1
2.6/5
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based on 8 reviews
Contact Tuindeco International BV
Address : | Europark Allee 1, 7742 NA Coevorden, Netherlands |
Phone : | π +87 |
Postal code : | 7742 |
Website : | http://www.tuindeco.com/ |
Categories : | |
City : | Coevorden |
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Annemarie Van Weelden on Google
β β β β β Waardeloos bedrijf. Twee jaar geleden via hun tussenpersoon Gemarko Tuindesign in Herveld composiet vlonderplanken gekocht. Begon na een paar maand al te scheuren, Klacht ingediend. Moesten nieuwe planken kopen, terwijl ze nog in de garantie zitten. Na 1 jaar trekken de planken krom en de gaten vallen in het terras. Schuiven de verantwoordelijkheid op elkaar af.
Tot op de dag van vandaag zijn beide nog niet met een passende oplossing gekomen en kunnen wij niets met het terras.
Geen aanrader dus !!
Helaas kan ik geen nieuwe review plaatsen.. Dan maar een aanvulling.. Na 2 maanden nog steeds geen passende oplossing.. Schuiven de schuld naar elkaar, groothandel/tussenpersoon.
Ik heb een melding gedaan bij Consuwijzer! Deze gaan het verder uitzoeken. Dat gaat uit van de overheid, zij gaan bekijken of beide bedrijven zowel Tuindeco als Gemarko onder toezicht komen te staan!
Ik hoop het!! Want zoals je als klant behandeld wordt is TE schandalig voor woorden!
Worthless company. Two years ago, through their intermediary Gemarko Tuindesign in Herveld, bought composite decking boards. Started to tear after a few months, Complaint filed. Had to buy new planks while still in warranty. After 1 year the planks will warp and the holes will fall in the terrace. Shift responsibility on each other.
To this day, neither have come up with a suitable solution and we cannot do anything with the terrace.
Not recommended !!
Unfortunately I can not post a new review .. Then just an addition .. After 2 months still no suitable solution .. Shift the blame to each other, wholesaler / intermediary.
I have reported to Consuwijzer! These will investigate further. That is based on the government, they are going to see whether both companies both Tuindeco and Gemarko will be supervised!
I hope so!! Because the way you are treated as a customer is TOO scandalous!
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Gerard Roelofsen on Google
β β β β β zeer teleurgesteld in dit bedrijf. Via tussen handel een overkapping twello gekocht. Hout werd wel snel geleverd maar veel planken waren kapot en tussen andere planken weggemoffeld. maten van de werkbeschrijving kloppen niet en zijn soms erg onduidelijk. Enkele planken met boktor gekregen. Nadat de vertegenwoordiger was geweest na 4 maanden nieuw hout gekregen zodat ik verder kon. Vertegenwoordiger maakt belofte die hij 2 uur later weer telefonisch introk, erg slecht. Nadien nog een probleem ontdekt. De epdm te kort afgesneden geleverd waardoor ik het dak niet kan afdichten. kort samen gevat zijn de pakketten erg minimaal geleverd. reken er zeker nog een 1000,- bij aan extra uitgaven. dan is de plaatselijke houthandel toch ineens goedkoper.
very disappointed with this company. Bought a twello canopy through intermediary trade. Wood was delivered quickly, but many planks were broken and hidden between other planks. measurements of the work description are not correct and are sometimes very unclear. Got some planks with longhorn beetle. After the representative had been, I received new wood after 4 months so that I could continue. Rep makes promise which he retracted by phone 2 hours later, very bad. Then discovered another problem. The epdm was delivered cut too short, so I can't seal the roof. In short, the packages were delivered very minimally. make sure to add another 1000,- for extra expenses. then the local timber trade is suddenly cheaper.
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Madruga Kaul on Google
β β β β β will never again, never again, buy from tuin cabins
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A. S. on Google
β β β β β Super!!
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Marcel van der Lyke on Google
β β β β β Very good quality! Fast delivery! We bought a small gardenbench and within 24hrs it arrived ??
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barbara russell on Google
β β β β β UK TUIN===TERRIBLE CUSTOMER SERVICE! Despite I wanted to buy 2 cabins (significant expense!) I simply could not get a straightforward response to my questions! How absurd is that?! Their UK staff "Ben" is constantly delaying the sale (despite I am ready to order) by not responding to my questions! So far I sent them more than 50 emails yet I still do not exactly know what I will be getting IF I buy their cabins! They are unhelpfully helpful! They respond but not to the questions that I asked! It is a disgrace! They dont care!
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Paul Zajicek on Google
β β β β β Awful, don't be persuaded by the notes on their website. I bought a cheaper log cabin ten years ago and this time i thought i would get the best i could afford. Their website goes on about how good the wood is they use in their log cabins, whereas in realty, it's just as bent and warped as everyone else's. Their website video says not to use any nails/screws when putting together, BUT THERE IS NO WAY YOU CAN DO THAT. The wood is so warped i had to put vertical bars all around to pull out the twists!
I bought a zutphen modern cabin and the instructions are nonexistent! Even the basic schematic is wrong (count the Logs!) I had no idea how to fit the windows (look at other people's photos).
Save your money and buy a cheaper log cabin from an English company.
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Cardinal Biggles on Google
β β β β β I was about to order from a different supplier but was tempted by a limited time discount offered on a Tuin Blackpool cabin, reviews on YouTube looked good (don't they always!?!)
I had slight reservations in that they are a Dutch company, and UK buyers have no real legal redress in the event of problems.
They also brand themselves as Dutch/German quality. And having lived in NL I can assure you that Dutch and German quality are definitely not the same 90% of the time.
There is a UK agent, though, so I tried to place my order.
To cut a long story short they did not respond to many, many phone calls or Emails. Typisch Nederlands I eventually got a standard response saying that they are very busy and would contact me when it was my turn
This customer attitude is just sooo Dutch. Not at all German
I never did hear from them, and the offer price ended months ago, with a 25% price hike
If this is how they treat you before you buy, how bad will it be after they have your up front payment in the bank? And after Brexit the EU trading standards won't apply to us.
So although I love the look and size of the Blackpool, my money remains firmly in the bank. I've missed the summer season now, too. So maybe December will bring a deal from a UK supplier.
Caveat Emptor.
Verspil je tijd niet met deze flapdrols
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