Venga Kleve - Herzogstraße 20

Good location but often possible to find a seat. You may have to wait a long time for service. The flip side of that is that they are not pushy and will let you sit for a long time.

Sadly very poor. I write this review because I'm surprised at the attitude of the place. The vibe was lovely very similar to a place I used to work so I was happy to visit. I ordered a spaghetti dish and a slice of cake. The spaghetti was beautifully presented but swimming in water at the bottom. So okay no biggy. The cake had a dark firm hair with bulb in it. In my English way, I apologized profusely and said I don't want to eat the part with the hair in it and can I have the bill. The waiter took it away and said okay. I called him back a while later and said, so you will bring another or what and can I have the bill? It's over half the cake? By this point I was disappointed as I was waiting a long time and the bar only had a few other tables open. I waited half an hour more and my baby was now upset. I asked him if he could wrap it up so I could take away and to have later. He tutted and still hasn't brought the bill. He came back with the cake in the box and the bill. It came to 24 euros. I said are you sure? He says yes but have me no reciept. I looked at the menu as I was sure he was wrong. He had over charged me by 13 Euros! I was so embarrassed and angry by this point that I went to the bar and he agreed he charged me incorrectly. This time, he gave me the bill reciept. I said to the girl next to him. This was really bad service and the floor around the seating area was really unclean for 12 o'clock. She sniggered and that was it. The waiter held his cup of drink on the step of the bar looking over my head and said you have a nice day. I love Kleve and this rainy morning was a great excuse to try Venga. Don't! Filthy, con artist member of staff and no understanding of customer service. A good attitude and service is so important. Who knows how many if you have been overcharged and not given a book with the money going into staff pockets? Harri in cakes can happen you hope not! But it happens but this was truly a bad experience. Don't get conned!!

Very nice restaurant and lounge! Chic decor with good food and cocktails. Menu is varied and had no problems accommodating different diet types (vegan, gluten free, etc.) Service is friendly and English is spoken! Good location with easy access to the Bahnhof and/or parking.

The bar opens at 12, but I've been sitting there 15 minutes before someone actually came to take my order. I've also waited 30 minutes after I finished my first beer to get another one, but it didn't happen. An employee came some times behind the bar to prepare some cofees for the restaurant, but she never ever looked at me. The bar was empty and the restaurant was almost empty, so they were not busy. I've left after the 30 minutes waiting time to go somewhere else get another drink. That's not acceptable!

Nice ambience and good customer service.

Vegetarian options and made substitution s easily. Good espresso. Not inexpensive for a lunch however.

Nice restaurant. Good menu card. Very friendly personel.

If you're owing the Vaccination Certificate which had been issued in a different country but not in Germany then don't even try to get into this restaurant or to argue with a staff.