Vitens N.V. - Groningensingel 1
3.5/5
★
based on 8 reviews
Contact Vitens N.V.
| Address : | Groningensingel 1, 6835 EA Arnhem, Netherlands |
| Phone : | 📞 +9 |
| Postal code : | 6835 |
| Website : | http://www.vitens.nl/ |
| Categories : | |
| City : | Arnhem |
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Jos Kukupessy on Google
★ ★ ★ ★ ★ |
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Bert Baars on Google
★ ★ ★ ★ ★ |
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the Neighbour Photography on Google
★ ★ ★ ★ ★ Lekker water hebben zie hier!!! ;-)
 Have nice water see here !!! ;-)
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Anita Zweers on Google
★ ★ ★ ★ ★ Super fijn geholpen vandaag by Vitens
Great help today at Vitens
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Ed van de Zilver on Google
★ ★ ★ ★ ★ Het water van Vitens is nét iets natter.
Vitens water is just a little wetter.
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Guido van der Wedden on Google
★ ★ ★ ★ ★ Klacht over gebrekkige informatievoorziening tijdens drinkwaterstoring werd niet serieus genomen. Helaas monopolist, anders was ik al lang overgestapt naar een klantvriendelijkere leverancier!
Complaint about inadequate information provision during a drinking water outage was not taken seriously. Unfortunately a monopolist, otherwise I would have switched to a more customer-friendly supplier for a long time!
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bert bosch on Google
★ ★ ★ ★ ★ Via mail communiceren kan niet en op een bericht via de website wordt niet gereageerd en de optie om te reageren via chat lukt niet omdat er geen medewerker beschikbaar is (óp een werkdag rond 10.00 uur) dus qua communicatie valt er nog veel te verbeteren ondanks de mooie website, maar waar je helaas niet detailinformatie kunt vinden over jouw donaties voor water for life.
Communication via email is not possible and a message via the website is not responded to and the option to respond via chat does not work because no employee is available (on a working day around 10:00) so there is still a lot to improve in terms of communication despite the beautiful website, but where unfortunately you cannot find detailed information about your donations for water for life.
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Sun Ok on Google
★ ★ ★ ★ ★ One of the worst water companies ever. Their communication channels are not properly working, as in there is no WhatsApp or emails take long. I cancelled my contract about 2 months ago from their cancellation form. Today I see that hasn’t gone through and they deducted money from my account. I asked them to cancel once more and had to contact new renters to ask for the current meter readings because they cannot cancel otherwise. Then they said I still needed to pay for the amount that new tenants have been using. When I said I disagree and will be leaving a bad review suddenly, the customer service did me a ‘favor’ and cancelled it from the proper date. What a shame.
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