Vlug Wonen b.v. - Kuipersdijk 127

Really unprofessional agents, didnt get replies in 3 days. I was told that im getting the place after sending the right documentation. After sending it, i havent had a reply in 6 days and now i get an email that somebody else got it.

Charged us extra for changing the contract when it was their fault. They only put two names on the contract even though we told them from the beginning that we were three.

Scam. If they push you to pay them 500 Euro's to put up an ad. Do not pay they are not allowed to ask you this. These guys are a big scam. Very unprofessional. Stay away from them.

They charged us almost 400 Euros in contract fees which they gave back after I threatened to take them to court. They know that it's illegal and take advantage of students.

4 years ago we rented an apartment through Vlug Wonen, for which we were charged exorbitant and illegal contract and commission fees. Later during the rent, when we had problems with our landlord, they never stepped in to help. All of our requests for assistance were met with arrogance and indifference. Finally we hired a lawyer and managed to get most of our money back. Stay away from these scammers. Also, never rent a room/apartment from Mr. Peter Hu. He's the worst landlord there is.

Agent is rude and unprofessional. Second viewings are apparently not allowed for their units and was told off for not knowing this and wasting the agent's time even though this was specifically what I asked for when I called the office and an appointment was set up anyway. Also told me the place was already taken in the morning, in which case why go ahead with the viewing?

Very unprofessional. I talked to a man on the phone and he started arguing with me for asking extra questions "I don't understand why you people insist". Don't waste your time. Also they are known for treating you without respect when you encounter a problem with the rented properties.

Acutally one star is already too high for Vlugwonen. Totally scam, not professional, not responsible! 1. only reply before you pay the administration fee, once you pay, never reply to you anymore. 2. not responsible at all. According to Vlugwonen rule, i need to transfer first month rental and one extra month rental as deposit to Vlugwonen account. After i did that, they did not transfer money to landlord. There was a big fight between me and landlord about that money. I called Vlugwonen to ensure the successful transaction of the money, Peter who was responsible for my case told me that they did that. i have to pay for a lawyer for this, but in the end it turns that they did not give money to landlord. 3. Not responsible, very rude. a. Since my landlord entered into my apartment without letting me know and stolen my letters, the agency told me that this is not their problem, their work has been done. if i want to ask more, Peter just shouted at me and behaved very rude. he said that dont call them no matters whatever happen. He doesnot know anything. b. According to rules in Vlugwonen, i cant inspect the apartment before i moved to the apartment i rent because of corona. They checked the apartment for me and ensure nothing is wrong. I was a bit worry and asked them what if something is not fine inside the apartment. They said that would not happen. So i only can get the key and accept what it is. After i moved in, i found the water in the toilet leaking, the sink in the leaking etc. 4. a big scam. when i first went to view the apartment, the landlord spoken in Dutch said that she is fine if i moved in a bit late. The big scam Peter thought i dont understand Dutch, he turned to me and said that"no, it is not possible to move in a big late. This apartment is so popular, we have so many candidates." However, later i know, acutally no customer was interested in that apartment at all. All in all, dont rent anything from Vlugwonen. super bad experience, totally scam, rude, unresponsible!