YourMacStore - Burgemeester Verderlaan 11e
4.4/5
★
based on 8 reviews
Contact YourMacStore
| Address : | Burgemeester Verderlaan 11e, 3544 AD Utrecht, Netherlands |
| Phone : | 📞 +8 |
| Postal code : | 3544 |
| Website : | https://www.yourmacstore.nl/ |
| Categories : | |
| City : | Utrecht |
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Jerry Wouterson on Google
★ ★ ★ ★ ★ Excellent shop. Ordered through Bol.com , next day delivered in very good packaging. Small detail, EU electricity plug nit included. One phone call next day delivered. Hassle free, highly recommended.
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Erfan Abdi on Google
★ ★ ★ ★ ★ Their prices may be blow average, but do NOT trust the information on their website, specially about their time of delivery. They intentionally put shorter delivery times than other websites, but their actual delivery is the same as others, if not longer. And they make it difficult to cancel orders.
My experience: I was looking for a Macbook Air 2020 M1, and found yourmacstore.nl that said they can deliver the laptop with the specs I need within 5-10 days. So I made my order. Then I received an email saying the delivery will be delayed. I talked to the customer service (after 23 minutes waiting to be connected to someone) and they said it is more like 10-12 days. A few days after, I receive another email again saying it will be delayed, not indicating for how long.
All this is happening as I have already made the payment, my projects stacking up waiting for the computer, and left with no options.
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lemisha zomer on Google
★ ★ ★ ★ ★ I ordered the iphone 13 pro max on their site because it is sold out everywhere and they have 3-5 days delivery on there website! Which is a lie I asked them when will my delivery come.. which they responded they didn’t know which annoys me cause it clearly says on their website 3-5 days I understand if it’s not i stock but at least let the customer know you can’t deliver the product on time( send a e-mail) . This is a type of trick to sell the product!! First time buying here and last time also
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Naveen Srivatsav on Google
★ ★ ★ ★ ★ Ordered an iPad mini, hoping to get it before everything closes for the holidays. Even the Apple Store backlog was stretching till mid Feb. YourMacStore got me my order delivered by the next day. And they were easily accessible with a web chat on Facebook Messenger, so I had complete information on when the order would come in. Great service and reliable! Thanks.
This review is typed on an iPad mini ;)
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Pooja Kumari on Google
★ ★ ★ ★ ★ The whole experience of browsing and variety of options was really smooth. I received the product in very good condition within a day, so I must say that their service is also very prompt.
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Aurora Sáez on Google
★ ★ ★ ★ ★ I ordered a MacBook Air and I got it, but with the wrong plug (US instead of European). I contacted them and I got the right one delivered a couple of days later.
I had a couple of interactions with customer service, one of them was really nice but the other didn’t really care.
I would have liked to give a better rating but the customer service (interaction and information exchange) could be handled a bit better in my opinion.
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Hi/ Withagen on Google
★ ★ ★ ★ ★ I ordered an iPad and it was delivered the next day, I did get the wrong charger (American charger) but when I told them about it they immediately said they would send me the right charger. Great customer support and very smooth and quick delivery.
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Jesse Finn-Brown on Google
★ ★ ★ ★ ★ Fast and affordable! The laptops came so fast, I ordered them Friday at 8pm, they arrived the next morning around 11am. Best price point available. 5/5
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