123Wonen Amsterdam Rental Property Rentals - Nieuwe Herengracht 61

Great service, a very helpful and professional team, an efficient and transparent company. I would definitely recommend 123Wonen Amsterdam. In less than 2 weeks they helped to find the perfect apartment for us, quickly answered all our questions, and obtained additional information that we asked for.

Everything went smoothly, everyone was very professional and friendly, I found an accommodation I liked and two days later I was in the house. They assisted me in the utilities contracts and this is definitely very useful if you are a newcomer who doesn't speak Dutch like me. Definitely recommended.

Kirsten van Belzen is super rude on the phone but Marc-jan called me back and gave me all the information I needed.

Extremely professional service. Marc-Jan found tenants for my apartment very quickly and supervised repairs. As a landlord living on the other side of the world, knowing that my apartment's in good hands is very reassuring. Highly recommended.

Marc-Jan and Lisa were very responsive and careful with all the interaction for finding our apartment. The place is just like we saw in the website pictures and video they sent to us due to being abroad and couldn't actually visit the apartment. However, everything was smooth and we are happy with our place. Highly recommended

really dissapointed from their services, i tried to contact them twice because i am looking for a apartment to rent, and they just have the audacity to hang up the phone TWICE.

Edit in regard to the agency's response: Dear Marc-Jan, We missed your one phone call, which you placed 28min before the scheduled time of the viewing. You did not respond to the three calls we placed to your personal phone number (the first of which was made 15min after your one call) or communicate anything to your employers, who were unable to tell us why you were absent on any of the four occasions in which we called them directly, other than to say that I should keep waiting as you "must be stuck in traffic". In fact, they said you weren't responding to their calls either. You took until this morning to offer any sort of explanation for your absence, an explanation that came in the form of a condescending and passive-aggressive email, in which you (quite ironically) blamed this entire situation on our "bad communication". With all due respect, I believe the fact that you've published our contact information on a public forum, without our consent, should tell anyone reading all they need to know in regards to the complete lack of professionalism and basic respect with which you've chosen to approach this situation. If this is how you handle criticism, I can only imagine how difficult you'd have been to work with. In hindsight, it's probably for the best that you never showed up. Original review: I scheduled a viewing for an apartment with this agency. The agent never showed up and did not answer their phone. I contacted the agency several times and they never called me back, when they said they would. I was waiting outside for over 1 hour and eventually left. They never contacted me and gave me no explanation.

Kirsten van Belzen is the most unfriendly and rude person of the company. My gf who doesn’t speak Dutch has been contacting her since last week to get few information but she was extremely rude to her to the point that I had to call 123wonen myself. I wasn’t surprised when she talked to me in a rude way as my gf had warned me. She raises her voice and she is very mean so we had to yell at her back. If she cannot be polite with the people that are calling then she needs to find another job. Really disrespectful. In Addition, after reading this review, her colleague took contact with us and he was very friendly. And gave us all the information in a humble way. I'm happy with his service. That's why I have changed my rating from 1 to 3 star.