albelli - Stationsplein 53-57
3.4/5
★
based on 8 reviews
Contact albelli
| Address : | Stationsplein 53-57, 1012 AB Amsterdam, Netherlands |
| Phone : | 📞 +78 |
| Postal code : | 1012 |
| Website : | https://www.albelli.nl/fotoboek-maken |
| Categories : | |
| City : | Amsterdam |
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Mark De Boer on Google
★ ★ ★ ★ ★ This website is useless, crashes every time, AFTER I have finished my inquiry. Do not use their service, just don’t do it.
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Maria Guinda on Google
★ ★ ★ ★ ★ Not a trustful service. The delivery took more than twice the time that they estimated.
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Jan verdaasdonk on Google
★ ★ ★ ★ ★ Canvasses were not tensioned. After a week still in the loop discussing (with the 4th representative) if ltille wedges would take out a slack of more than 5 mm
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Jan de Vries on Google
★ ★ ★ ★ ★ Unbelievable bad customer service: I posted 2 times a serious complaint days ago and still no answer, nothing. Today the computer (chatbot and nót chatten) asked me if I was satisfied about their service concerning the complaint. Uhhhhh duhhhhh, I have heard NOTHING sofar Albelli!!!!!
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Evi Karatz on Google
★ ★ ★ ★ ★ Best quality of printed photos and photobooks. Great value for money. I am using albelli the last 5 years and the quality is always the best.
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A. G. on Google
★ ★ ★ ★ ★ I loved working at albelli! Amazing colleagues, great opportunities to grow, perfect location, flexible working hours & good work life balance, great compensations. albelli is a very good company to work with! I would definitely recommend!
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Peter Forsythe on Google
★ ★ ★ ★ ★ I work here. Great company with super people. Excellent view of Amsterdam.
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Oana Puiu on Google
★ ★ ★ ★ ★ Terrible customer service. We are in 2020 and it takes weeks to process an issue. It is unbelievable.
I have taken about 6h to create a photo album as a present, saved it every couple minutes the project, and the next day when I had to finalize the project, it did not work, project was blank. Of course issues can happen in the online world, but it now takes 4 weeks to process this? Every time I chat with them they either did not know or keep saying the technical department is busy with the issue. Then, after providing the necessary documents to the technical department, they said it was not correct (after a week!!!!!) and here we go again. "Sorry for the inconvenience, our technical department is working on it" is continuing to be the motto after 4 weeks and my loved one is still, without a birthday present due to issues taking forever. Next time, going for sure to a direct competitor.
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