Amac Apple Premium Reseller - Haarlemmerstraat 197
3.2/5
★
based on 8 reviews
About Amac Apple Premium Reseller
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Contact Amac Apple Premium Reseller
| Address : | Haarlemmerstraat 197, 2312 DP Leiden, Netherlands |
| Phone : | 📞 +8877 |
| Postal code : | 2312 |
| Website : | https://www.amac.nl/stores/leiden |
| Categories : | |
| City : | Leiden |
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cor de kleijn on Google
★ ★ ★ ★ ★ Met verkoop weten ze je te overtuigen maar zodra je iets verder vraagt bij een probleem krijg je wel zeer vreemde antwoorden ,en als je vervolgens de vraag bij de amac support neerlegt via de mail sturen ze je weer naar de winkel? Maar deze zegt dat je via iTunes naar je iPad moet gaan en die is zover ik kan terugdenken al in 2019 (en we leven nu in 2021) vervangen door 3 app’s of via Finder te benaderen dus geen vertrouwen meer in de amac en ga voortaan wel naar de Apple winkel
 With sales they know how to convince you, but as soon as you ask a little further with a problem you get very strange answers, and if you then submit the question to the amac support via email, they will send you back to the store? But this one says that you have to go to your iPad via iTunes and as far as I can think back, it was replaced in 2019 (and we now live in 2021) by 3 apps or accessible via Finder so no longer trust the amac and go from now on to the Apple store
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Kayleigh Hines on Google
★ ★ ★ ★ ★ Waited 20 minutes to be served only to have someone push in front of me and be served first.....poor customer service.
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Vinash Singh on Google
★ ★ ★ ★ ★ Fantastic customer service received from Izzy today!
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Natsu on Google
★ ★ ★ ★ ★ The apples tasted weird. ?
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Alex Zelensky on Google
★ ★ ★ ★ ★ Never use Amac service! They overcharged me for battery replacement, broke my screen, and offered me to fix it for a charge.
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Nuria Garcia Arteaga on Google
★ ★ ★ ★ ★ Something went wrong... It went with the name of my son...
I'm repeating the review,this time under my name:
Amazing service. I bought there some articles. When I had problems that my iPhone provider could not solve in a reasonable time (10 days!) they just solved it in 10 minutes!
I'm a writer with more than 20 publications in 3 languages so I need my gear working...
Today I went to ask support for my MacPro which had some problems. The young lady, took more than 25 minutes to check everything and cleaned it up.
I live in the USA several months a year, AMAC Leiden makes me remember the great service I receive everytime I'm at the Apple Store in 5th Ave.N.Y.
THANKS...you are great !! :-) Nuria
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Aart Goossens on Google
★ ★ ★ ★ ★ I came to collect an online order.
Not taken into account in my rating but good to know: Due to Corona they only let 1 customer in per employee which means you need to wait outside.
Once inside I had to wait another 20 minutes for an employee that was "qualified" to hand me my order. This did not make any sense to me.
Collecting my order took another 15 minutes.
I assume that for a digital illiterate elderly it's nice that they take so much time for their customers but for me it was a very inefficient experience which could have been done in a few minutes.
Next time I'll have my order delivered at home again.
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eline Suzanne klaassens on Google
★ ★ ★ ★ ★ I made an appointment to check my mac book. First time I showed up they were 30 min behind so I rescheduled. Second time they made me wait and then told me only 10 min was left (out of my 20 min slot). Then they looked at my mac book, tried a few things but I'm not convinced of their skills to check macbook issues. Pretty much all they did I could have googled myself. On top of that I had to pay 12,50 which wasn't told me in advance. I advice you to go to a real Apple store to get specialist service for apple products. The guy was friendly but I didn't like the 12,50 bill. And I still had to perform fixing my mac book myself at home.
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