Beter Zien de Oogzorgwinkel - Zeestraat 100
4.3/5
★
based on 7 reviews
Contact Beter Zien de Oogzorgwinkel
Address : | Zeestraat 100, 2518 AD Den Haag, Netherlands |
Phone : | 📞 +7 |
Postal code : | 2518 |
Website : | https://revoir-groep.nl/beter-zien/ |
Categories : |
Optician
,
|
City : | Den Haag |
E
|
E P on Google
★ ★ ★ ★ ★ |
L
|
Lia McGonigal on Google
★ ★ ★ ★ ★ Prima zaak met goed personeel
Great place with good staff
|
A
|
Addy van Raaij on Google
★ ★ ★ ★ ★ Zeer goede service, professioneel en vriendelijk personeel, altijd fijn ontvangst.
Very good service, professional and friendly staff, always nice reception.
|
T
|
Trudy Vallinga on Google
★ ★ ★ ★ ★ Ze nemen de tijd voor je. Vriendelijk en vakkundig.
They take the time for you. Friendly and professional.
|
S
|
Sjoerd Luidinga on Google
★ ★ ★ ★ ★ Op 14, 17 en 28 oktober 2019 in de winkel geweest voor metingen. Vriendelijke en kundige bediening. Beeldschermbril besteld. De maximale levertijd zou 4 weken zijn.
Op 29 november voicemail ingesproken met de vraag hoe het stond met mijn bestelling nu de periode van 4 weken ruimschoots is overschreden. Geen enkele reactie!
Op 3 december opnieuw gebeld en kreeg een medewerkster aan de lijn die mij vertelde dat mijn bestelling door een interne communicatiefout was blijven liggen.
Het maken van de bril zou nu zeker nog wel twee weken duren. Helaas is het voor mij niet meer mogelijk op hierop te wachten. Bestelling geannuleerd. Alle tijd en inspanningen zijn helaas voor niets geweest. Een enorme teleurstelling!
Update: Tijdens de moeilijke periode van de Corona-crisis zeer deskundig (en beschermd) geholpen. Ik ben een zgn. "lastige" klant, bij wie de metingen van het zicht voortdurend variëren. Gelukkig was dit geen probleem en werden er op meerdere dagen metingen verricht.
Uiteindelijk toch zeer tevreden :)
Been in the store for measurements on 14, 17 and 28 October 2019. Friendly and knowledgeable service. Screen glasses ordered. The maximum delivery time would be 4 weeks.
On November 29, I left a voicemail to ask how my order was doing now that the period of 4 weeks has been largely exceeded. No response whatsoever!
On December 3rd I called again and got an employee on the line who told me that my order had been delayed due to an internal communication error.
Making the glasses would now certainly take another two weeks. Unfortunately it is no longer possible for me to wait for this. Order cancelled. All time and efforts have unfortunately been in vain. A huge disappointment!
Update: During the difficult period of the Corona crisis, very expert (and protected) assistance. I am a so-called "difficult" customer, whose vision measurements are constantly varying. Fortunately this was not a problem and measurements were taken on several days.
Ultimately very satisfied :)
|
M
|
Monique S on Google
★ ★ ★ ★ ★ Excellent and friendly service! This place was recommended very highly and did not disappoint.
|
L
|
Lucia Grajeda on Google
★ ★ ★ ★ ★ I was referred there by an eye doctor because I need to have special lenses made to treat a medical condition and they cannot just be made anywhere. It took me a month and a half to come to an appointment since they kept cancelling or moving it. When I finally got there the person who measured my corneas was not at all familiar with the equipment and had to do it 4 times, then she told me they'd contact me for me to have a fitting, this was 3 weeks ago and I'm still waiting for their contact, they also couldn't give me a price. When I call they tell me to call at another moment since the person who can help me is not available, they haven't answered my email.
|
Write some of your reviews for the company Beter Zien de Oogzorgwinkel
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Optician,
Nearby places Beter Zien de Oogzorgwinkel