BigGym - Schuttersveld 1-2

3.4/5 β˜… based on 8 reviews

Contact BigGym

Address :

Schuttersveld 1-2, 7514 AC Enschede, Netherlands

Phone : πŸ“ž +9999
Postal code : 7514
Website : https://biggym.nl/gyms/enschede
Categories :
City : Enschede

Schuttersveld 1-2, 7514 AC Enschede, Netherlands
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a on Google

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Hard to unsubscribe, often dirty. Charge full in Corona times and have made very bad compensation options. No english website, pop music. They charge you whenever they can, they dont care about you at all
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Hostadvantage Pei on Google

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Hard to unsubscribe. Takes several weeks to end subscription while you wait for customer service only available by e-mail to process it and the fees continue meanwhile. They set this up purposely for their benefit which is really low - It's a scam , stay away.
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jorge tomΓ‘s on Google

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I pay for the flexible pack so i can quit any time, and still i'm trying to cancel my subscrition since november, there's no way to do it on the BigGymapp, the gym its always closed and without news, nobody pick-up the telephone number that's on the site and i still paying for it every moth 32,50€. And i'm still waiting for any answers.
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Prajwal L on Google

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Gym facilities are fine but their fee structure is not at good. Just to attract people they post first 40 days free and then you can start paying the fee but once you start the subscription you are liable to pay compulsory 2 months fee. Even though you choose flexible cancellation they would deduct unnecessarily one month extra fee whether you use gym facilities o not. They have too much hidden rules and regulations, please be careful.
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Sam on Google

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I've been trying to cancel my subscription for several months. The website says that to do so you need to pay your outstanding month plus the same amount plus a 1 euro fee. I did that and the next month money was taken away from my bank account again like nothing happened. I contacted them and in about 4 painful emails with different people telling me different stuff I was told I couldn't cancel the subscription and that I had to finish it. Did they give me my money back? Of course not. Are they keep trying to take my money away even though I proved several times I paid the unsubscription fees? Of course yes. SCAMMERS is the perfect word.
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Franklin Raj on Google

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The gym is actually pretty good, however the customer service is terrible. As per cancellation policy, it should be one month notice period which you wouldn’t be made aware off until you cancel and also they wont respond to mails.
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Dedy David on Google

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bad compensation, they could just push up the dates till we can actually workout out again. instead they make us pay the months we cant even go..
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Kristy Claassen on Google

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Great gym! What makes it better than all other gyms in the city is that it has an abundance of equipment, you don't have to wait for exercise machines. Helpful staff. Clean and hygienic.

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