Blokker Vleuten - Burchtplein 18

4/5 β˜… based on 8 reviews

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Burchtplein 18, 3452 MJ Utrecht, Netherlands
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Walter Verkerk on Google

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Deze Blokker verdient echt de warme douche! Wat een fijne klantenservice zeg. Ik ben fantastisch geholpen met mijn defecte Senseo tot 2 maal toe, en het probleem is snel en direct opgelost door de medewerkers van deze vestiging. Medewerkers tonen begrip en inleving met de klant en komen met de beste oplossing! Ben zoiets niet echt gewend in Nederland maar dit is echt klasse! Thanks!! Verder zijn ze heel aardig en professioneel en denken ze met alles mee. Action is misschien wel goedkoper voor wat kleine prut, maar Blokker en de klantenservice hier maken wel het verschil met Action.. Hoop nog lang te kunnen genieten van deze winkel en de manier waarop je hier behandeld wordt als klant! Kunnen veel winkels nog iets van leren! Toppie Blokker! Ga zo door.
This Blokker really deserves the hot shower! What a nice customer service say. I received fantastic help with my defective Senseo twice and the problem was solved quickly and immediately by the employees of this branch. Employees show understanding and empathy with the customer and come up with the best solution! I'm not really used to that in the Netherlands, but this is really class! Thanks !! Furthermore, they are very nice and professional and they think along with everything. Action may be cheaper for a little bitch, but Blokker and the customer service here make the difference with Action .. Hope you can enjoy this store and the way you are treated as a customer here! Many shops can learn something from it! Toppie Blokker! Keep it up.
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Richard β€œCoin Salvation” on Google

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Personeel was erg behulpzaam en vriendelijk. Meisje aan de kassa verontschuldigde zich omdat mijn bestelling niet in een doos zat Ze had wel alles in papier gewikkeld om krassen te voorkomen. Dat heeft ze top gedaan.
Staff were very helpful and friendly. Girl at the till apologized because my order was not in a box She had wrapped everything in paper to prevent scratches. She did that well.
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Brunella on Google

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Altijd word ik vriendelijk te woord gestaan en goede aanbiedingen. Of het nou telefonisch of in de winkel is. Bedankt!
I am always greeted in a friendly manner and with good offers. Whether by phone or in store. Thank you!
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diana ten boden on Google

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Mooie winkel. Goede service ervaren nav herstel aankoop
Beautiful shop. Good service experienced after recovery purchase
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Arjan Ploeg on Google

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Handige winkel. Veel huishoudelijke apparaten verkrijgbaar. Vriendelijk personeel
Convenient store. Many household appliances available. Friendly staff
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NoΓ©lia Macedo on Google

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Normal Blokker shop service
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Harsh Agarwal on Google

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Quite a big blokker outlet... with helpful staff
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Juan David Garzon on Google

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Nice if you go to their store but awful when you order online. They deliver through a third party service called NoviSell. So my package didn't arrive so I tried calling Blokker, I waited for 10 minutes but all representatives where busy, so I tried calling Novisell, you call and you get received by music and then beep beep beep and the call is dropped (I did this several times). Then I tried again with Blokker customer service line, after 15 min waiting on the line they say sorry there's nothing I can do, I can't give you any information about your order because it's through Novisell. I said yes but I ordered with you and they said yes but sorry in the most rude way, the lady who took my call didn't care the least when I said: So my order is not arriving, I can't reach Novisell, what do I do? She just said, you have to try to contact Novisell, sorry. So in a nutshell, if something's wrong with your online order, Blokker will not do anything, it's clear that it's not their problem. If I would have known before ordering that all this is through a third party and that Blokker just turn their eyes away from the order process (like: I take my money and that's it), I wouldn't have ordered online at Blokker.nl. I hope this post is helpful for those of you who are considering ordering online with Blokker.

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