Boutique Hotels van Leyden: Huys van Leyden - Oude Singel 212

Name: Boutique Hotels van Leyden: Huys van Leyden - Oude Singel 212
Address: Oude Singel 212, 2312 RJ Leiden, Netherlands, Leiden, 2312, Netherland

4.6/5 ★ based on 8 reviews

Contact Boutique Hotels van Leyden: Huys van Leyden

Address :	Oude Singel 212, 2312 RJ Leiden, Netherlands
Phone :	📞 +77
Postal code :	2312
Website :	http://www.boutiquehotelsvanleyden.nl/
Categories :	Hotel ,
City :	Leiden
Description :	Traditionally styled quarters in a decorative boutique hotel opposite a canal, plus a spa area.

Oude Singel 212, 2312 RJ Leiden, Netherlands

Best Hotel in netherlands

J	Jenn Chao on Google ★ ★ ★ ★ ★ The room was glamorous without being too girly. I love the palette they chose for the rooms. The room was warm and cozy. The bed was comfy and fluffy. The service was tentative and kind. The hotel is a short walk from the buzzing "downtown" area. I would definitely recommend this hotel! It was a wonderful stay.
A	Assaf Tal on Google ★ ★ ★ ★ ★ I travel quite a bit (I'm an academic). Upon arriving at the hotel, I learned that it was under renovations. Workers were hammering away below, yelling loudly and walking about, and were expected to continue doing so for many hours. I was not informed of this when booking. The receptionist was kind and friendly and tried to offer compensations (free breakfast), but you can't really compensate a hotel room sounding like a construction site. I asked them to cancel my booking and told them we'd part as friends, but the owner refused. I picked up my things, booked an alternative hotel and left. I've never left a negative review for any service in my life, but not informing a guest of renovations and refusing to refund the booking is really unprofessional and, in my opinion, amoral as well. Please think long and hard before booking and giving your money to this establishment and its owner.
S	Susan Smith on Google ★ ★ ★ ★ ★ Unbelievably rude host, frayed towels, it was just lacking everything. If it had been cheap, you would have put up with it, not at the amount they’re charging! Location is nice though, but Leiden is full of nice locations, don’t go here. Adjustment since the host replied. He says I did not stay here, as it was not booked under my name, as you can see, I ticked the “couple” box, the booking was in my husbands name. The host does not accept criticism, he can not see his flaws, shame, as he lets his company down. We complained about noise, which he was convinced could not have happened, well it kept me up, same as his reply now, the customer must be telling fibs...Not the attitude I expect, and it’s that attitude that ruined our stay. If you read other reviews, we’re not the only ones, this man seems to be prone to moods. To be fair, we stayed some time ago, only writing the review now, as we’re going to Leiden again and thought of our horrible experience at this place.
R	Robbin Scholten on Google ★ ★ ★ ★ ★ My experience with this hotel was bad. I was hoping to get a night with comfort and ease and found myself getting the opposite without being aware I would get it. I came in without a booking and the receptionist offered me the 'apartment', only explaining it was just behind the hotel. Once I arrived there later in the evening, there was nothing left of the luxury that was showing in the lobby of the hotel. It was just like a student housing in a student complex. The neighbors were loud, the toilet was dirty with hairs, the couch was uncomfortable, the power socket fell from the wall. As I'd paid over 100 euros for one evening I was not expecting anything like this. So I called the night reception and explained the situation. The lady was understanding and told me that for now there was nothing they could do but that there could be compensation when I came the next day to the reception. The next day at the reception I again explained that I was not happy with what I got offered, but then suddenly there was no possibility anymore for any compensation. I think once they saw I was merely a young guy, they changed their mind and no longer wanted to offer me anything anymore. I think that as a 4 star hotel they could a better job in their customer service.
R	Ra Mans on Google ★ ★ ★ ★ ★ Super helpful and friendly host at the reception. The room we occupied was once used to accommodate personnel. The entrance of the room is one the groundfloor and the bedroom can be enterend by a pair of stairs on the second floor. This makes it a super cute little house. But doors slam pretty hard (even at night and early morning). It almost made us sit right up in our beds. We paid €160 for a night for the two of us without breakfast. That I find a bit overpriced for what it actually offered. We booked through booking.com.
M	Mathilda Rieu on Google ★ ★ ★ ★ ★ nice welcome, good location and nice breakfast. I liked this hotel :)
T	Tashi Namgyal on Google ★ ★ ★ ★ ★ Had a fantastic stay here, will recommend to friends and family
H	Hannah Froy on Google ★ ★ ★ ★ ★ Excellent experience at this boutique hotel. The top floor canal view room was beautiful!