Britannique - Vrijthof 6

Chose Hotel for Andre Rieus concert dinner. Service not organized and majority of employees as well and not polite. Ordered water and wine. While EVERYONE else in other tables had their ice bucket with bottles inside we had not. Bottles were brought and we had to open ourselves. When we specifically asked for a bucket of ice a glass of wine was brought instead. For 96euros dinner and a type of event that has been happening for the last 15 years I would expect more organization and professionalism.

We only had dinner here. We ordered the lasagna bolognese. It was very nice, with a lot of salad on the side with some bread. A good hot plate, definitely recommend having dinner here. Not the cheapest place, but also not the most expensive.

Beautiful Hotel. Very Clean. The person who in charge in the housekeeping Meg, is so nice and clean. The staff are friendly. Highly Recommended!!!

We had dinner here. The service is very slow, and the food is just average given the price. They won't even refill your mint tea with more hot water, and they charge extra for honey in your mint tea!!! I would not eat here ever again. Better options available at Onze Lieve Vrouw Plein just 5 mins away

The most elegant and beautiful restaurant & hotel of the Vrijthof. Food and cocktails are excellent! The espresso martini my favorite! Also the service is amazing and always very friendly and helpful. Absolutely recommending this place when visiting the Vrijthof in Maastricht.

Today I went with my boyfriend to the city center to grab a nice drink so we stopped at Britannique. What a big mistake! First, the waitress started off rude and the drinks were extremely expensive. But that's fine I don't mind paying a bit of extra money for the location though the cafe's next to the Britannique are cheaper. Anyway me and my boyfriend got are drinks and then a group of 8 people who where clearly not a family sat next to us, which is against the law now because of the corona virus. They sat extremely close to us with the man's chair touching my boyfriends chair. So we felt uncomfortable and pushed are table and chairs a little further away so that we where not near people. Then the waitress snorted at us with an agressive tone that we should not move the chairs. So we explained that my boyfriend works as a caretaker and we where trying to be carefull thats why we moved the tables. Then she yelled that we should sit somewhere els. I myself work as a waitress and I would never say something like that to a geust with that tone plus If they where troubled I would help then carry their drink ect. to another table if it was that much of a problem. After that she gave us dirty looks and was just extremly rude. But most of all Britannique was breaking the law putting their custumors at risk. Not caring about the virus or how it could harm and cause death to others. Because I have seen it happen so much this year so for them to make an unsafe place for their geusts and not follow the law is just insane to me.

Me and my girlfriend stayed over for her birthday last weekend. The people were very friendly, the food was good and we loved the wine! Overall, remarkable service and an excellent stay.

Food ok… service not so… asked for cup tea to be re-filled with boiling water as it was cold.. was told we would be charged for new cup. I see a similar review from a year ago. Only time ever refused.. ever!