BuyMi.nl - Ambachtsstraat 1B

TV ordered. Once, too late, it turned out that there was another type of TV in the box. Stickers were also found to have been removed from the box. TV in the door was many times cheaper. When calling, everything was promised and in the end I didn't get to anyone. Phone was switched to a operator who was crazy about the many calls she received from angry customers. She herself told me that next times I had to look carefully on the internet before I would order again from this company. I think this says enough. Lovely people DO NOT order from these scam artists. Because they just are.

I bought my TV from BuyMi last week for two reasons; 1) Ordered until 19:00, delivered tomorrow 2) Few bad reviews about this price fighter compared to Others. Unfortunately, I was disappointed. I bought the TV last minute and the payment confirmation came in at 7:01 PM. The result was that I did not receive any messages that Tuesday whether it was delivered on Wednesday. Stayed at home, received nothing. On Wednesday evening I received a message indicating that my TV was at the mercy of the carrier and they informed me the next morning at what time the package was delivered that day (Thursday). A neat message, but it stated that I bought a TV from KIJOO And not from BuyMi. They appear to be part of KIJOO And there are plenty of bad reviews about this, especially about delivery time. Thursday afternoon I didn't have a confirmation / time slot yet so I decided to call. Unfortunately that did not work because they could not be reached by phone due to crowds .... What a service. Been waiting at home for 2 days now. Decided to email. Received a response on Friday and after some up and down emailing on Friday afternoon I still received my TV. When unpacking there were generous strange stains around the back of the TV and it turned out that I had received a European model instead of a Benelux version. Contact with BuyMi about this was poor. I largely got rid of the stains and apparently I have to make do with the European version. This would not make any difference for warranty, etc. So the conclusion is a completely different customer experience than I expected. If I had known this in advance, I would not have ordered from them.

Since November, BuyMi has left me with a defective espresso machine of 950 euros. No response to my emails and phone calls, even Bol.com cannot reach them (bought via bol). Delivery time: long and no information that there is a delay Customer Service: Terrible and actually doesn't even exist In the meantime they have switched on their webshop quality mark and if that does not help, further steps are planned (for the amount of 950 it is worth it)

Ordered TV from Philips, 3 days later I received a call that the TV I ordered was no longer delivered, or I wanted another TV from Philips. Then I had to pay an extra 30 euros. It was brought as a leniency because they would give me 150 euros discount. I saw that this TV on Kijkshop was even cheaper, but without a free wall bracket. Yet unfortunately kicked in. The TV was delivered but damaged at both points on the bottom. Been calling for a week now, just called for the 5th time. I am not being called back. Advice; do not order from Buymi!

Scammers, don't buy anything here people. Buymi.nl or kijoo, the same company. No service, no response to complaints, no contact possible. Call center that is external and says to pass it on. Impossible to get them on the phone yourself. E-mails are also not responded to. Had bought an LG soundbar that turned out to be broken. I had to contact LG myself for warranty. Shipping costs were for my account. Request for reimbursement was pointless. No response whatsoever. Ultimately, this was reimbursed through LG itself while this had to be done through buymi, they indicated. They did not want to leave me out in the cold as a customer because Buymi.nl does this with their customers. I hope they will be out of business soon. Let people know how they treat their customers!