Danswinkel - Spoorstraat 13

Name: Danswinkel - Spoorstraat 13
Address: Spoorstraat 13, 1211 EZ Hilversum, Netherlands, Hilversum, 1211, Netherland

4.2/5 ★ based on 8 reviews

Contact Danswinkel

Address :	Spoorstraat 13, 1211 EZ Hilversum, Netherlands
Phone :	📞 +7
Postal code :	1211
Website :	http://www.danswinkel.nl/
Categories :	Dance store ,
City :	Hilversum

Spoorstraat 13, 1211 EZ Hilversum, Netherlands

Best Dance store in netherlands

J	Jessica Takahashi on Google ★ ★ ★ ★ ★ Good Products, but if you order from their webshop, will taken a looonnngg time to ship! weeks
V	Vincent Bolta on Google ★ ★ ★ ★ ★ Okay store: has good quality items, but is a bit expensive and some members of the staff are somewhat odd. They are very helpful though, just a little weird social wise.
V	Viktoria Schmidt on Google ★ ★ ★ ★ ★ I returned a package and was promised to get refund within 14 days. I am still waiting for the money. What is happening. I do not recommend this shop.
N	Nicky Van Tol Williams on Google ★ ★ ★ ★ ★ Excellent service in this shop! Was disappointed in the limited stock of So Danca character or ballroom shoes in comparison to the website. Very little to choose from and orders good take up to 2 months. But I couldn't have asked for more pleasant, helpful staff. Seems odd that they only take cash in this day and age.
C	Cassie Carlisle on Google ★ ★ ★ ★ ★ Found some really great workout and dance stuff here, they have things that work for all types of dance, and you can tell the people who work here have an impeccable knowledge of all things dance. Very helpful staff and good selection for pointe shoes and leotards. Slightly expensive but that is to be expected for good quality.
D	Daniela Oliveira on Google ★ ★ ★ ★ ★ Asmae was really nice and helpful. She helped me choose the right ballet point shoes and demi point shoes for me, and helped me choosing some beautiful leotards. Highly recommended.
J	Jacqueline Wilmot on Google ★ ★ ★ ★ ★ After placing an order I recieved no correspondence or notification from the store for a week. When I followed up, I was told the items would be sent that week. Another week passed and still no Track & Trave sent. I followed up again and was promised the items would be sent the same day (they were not). All in all it took 3 WEEKS to get a simple order delivered. Terrible customer service!!!!
C	Chris “RedMartian” on Google ★ ★ ★ ★ ★ Great online selection, but be advised that this most likely is a traditional store and not too well equipped to handle online orders. This review only addresses their online experience. From our experience, if you are unlucky to order an item that is not in their limited online stocks you are in for a long wait. Paid in full ahead still waiting for delivery one month later. Online shopping cart does not update ("order confirmed" showing as latest update, a few mins after purchase), you will have to write emails or call them to figure out the status. From what I see, it is not possible to check if they have items on site stock, or if items will have to be ordered. Customer service reacts but is not able to help. Two stars because they don't own or apologize for the late service, but present excuses. At least they do answer emails, hence not one star only. I do understand the global situation, and the pressure of the holiday period, but they cannot seem to be able to estimate delivery times. In the case of delivery systems being disrupted, the least a customer can expect is an honest situation update and a friendly, apologetic email. This is not their strength, this seems to be a very Dutch company. Will not order again, would not advise to buy unless you walk in the shop and they have stock. Else you better not need your items soon...