Dé VakantieDiscounter - Suikersilo-West 41
3/5
★
based on 8 reviews
Contact Dé VakantieDiscounter
| Address : | Suikersilo-West 41, 1165 MP Halfweg, Netherlands |
| Phone : | 📞 +89 |
| Postal code : | 1165 |
| Website : | https://www.vakantiediscounter.nl/ |
| Categories : | |
| City : | Halfweg |
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Oankelijo on Google
★ ★ ★ ★ ★ Just found out out flight back is at another airport at another time. Luckily for us we had a transfer from the hotel so we will make it in time. But there was never an email sent EXPLICITLY stating that the flight was departing from another airport AND a different time we now have to wait for half a day in Cologne (for the bus back to Amsterdam). Initially had no problems with vakantiediscounter but this is a mistake that shouldn’t be made.
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Abid Hassan on Google
★ ★ ★ ★ ★ Very very bad service. Long connecting flight. odd flights time table. Hotel room is very bad position, At the back, we couldn't see much from the 1st floor. ??
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Lawin Saleh on Google
★ ★ ★ ★ ★ No service! 3 hours waiting on the phone, bookings are unclear with stupid instructions. Please dont book anything here! thank you for the worse trip ever, which i didnt have by the way becasue of you!
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L W on Google
★ ★ ★ ★ ★ Impossible to get anybody on the phone. Ridiculous service. Yes there is Corona but i am sure service was always like that. Corona is not an excuse anymore.
Even if u want to rebook or cancel it is impossible
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sungah jang on Google
★ ★ ★ ★ ★ I emailed all the desired rebooking details 6 days ago, but three times I got same automatic reply about cancellation and link for the rebooking that I already know. I passed on all the details again on Monday and have heard nothing until today. I didn't feel like it and today I sent an email that I want to cancel but I still haven't heard anything.
My friend called today to cancel and he had to wait on the line for 20 minutes and he is told that they have not responded on purpose as my email because my email was not friendly. That was only today after 6 days of hassle.
Just blame the customers while doing nothing and making the customer angry.
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البقرة مارثا ليتيسيا on Google
★ ★ ★ ★ ★ everything is good the prices, the food, the hotel, the city is very beautiful, the people are very friendly and the best thing is the weather I recommend it
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sam ebrahimi on Google
★ ★ ★ ★ ★ Very happy with the service, but make sure you don't book with Ryanair, it's a huge hastle to check in through a third party.
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Joanna Kostrzewa on Google
★ ★ ★ ★ ★ Overall they have good prices and they work with German travel agency ITS so they are let’s say real.
But….there is no customer service in the weekends ,ITS only operates in German language so good luck calling them.If you send a message to Vakantiediscounter it may take 5 working days to get your answer and I had to cancel my Trip on Saturday so no idea if someone even read my e-mail.
If you book your holiday with hem and you don’t have to cancel or change anything your holiday will go as planned ,they will arrange your transfer and the rest.
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